2 Mail Clerk Jobs in Cleveland, OH
LexiCode is Hiring a Mail Clerk Near Cleveland, OH
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring:
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
- Answer incoming calls in English.
- Determine the nature of all incoming calls and to act on requests to Open, Update, Dispatch, Order Parts, Close, or Cancel service calls.
- Via keyboard and mouse; enter data into two different computer systems as appropriate.
- Will be required to interface directly with end-user customers to maintain positive relationship.
- Work with District Managers, Regional Directors and Customer Engineers to update calls as necessary.
- Re-direct calls that mistakenly get routed to the Call Center.
- Assist in other office duties as may be assigned by supervisor.
- Work any requests that come in via email to an Outlook inbox.
- Ability to work a flexible schedule is required.
- Data Entry experience on Windows based systems. The ability to type without looking at the keys a plus. Ten-Key experience a plus. Must be proficient with use of Microsoft Office suite (Word, Excel, Outlook). SAP experience a plus. Fluent in the English language. Excellent Customer Service skills.
- High School Diploma or equivalent.
- Previous Call Center experience or Customer Service experience preferred but not required.
- Requires superior oral and customer skills. Must be able to effectively communicate with all levels of Field Service, Customers, Business Partners, and end-user customer personnel. Must be able to deal with people effectively in a customer environment to effectively gather required information to effect service call implementation.
- The Call Center Representative must possess the ability to gather information and facts as presented by the caller in order to make sound and rational decisions in an expeditious manner. Must possess an inherent sense of urgency with regard to critical customer conditions.
- Ability to enter data, hear effectively, and speak effectively.
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
Job Summary
Full Time
Public Administration
$31k-39k (estimate)
01/18/2024
07/18/2024
lexicode.com
COLUMBIA, SC
100 - 200
1981
Private
DOUGLAS P CROSSMAN
$10M - $50M
Public Administration
Related Companies
About LexiCode
LexiCode is a provider of coding and consulting services for healthcare organizations.
The job skills required for Mail Clerk include Customer Service, Microsoft Office, Call Center, Communicates Effectively, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Mail Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Mail Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Mail Clerk positions, which can be used as a reference in future career path planning. As a Mail Clerk, it can be promoted into senior positions as a Mailroom Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mail Clerk. You can explore the career advancement for a Mail Clerk below and select your interested title to get hiring information.
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