Join the Levy Management team as a General Manager at our brand new restaurant!

In the heart of the North Loop and adjacent to Target Field, Bassett Hound is where family, friends, neighbors and tourists gather to experience the neighborhood beyond the ballpark. Bassett Hound features a one-acre park with year-round programs & events for the community. Bassett Hound will feature local craft beers with a full bar with craft cocktails. The chef driven menu will providing Charcuterie, Flatbreads and assortment of Paninis and Salads.

Job Summary

As the General Manager of Bassett Hound, you will be responsible for leading your team members in executing The Levy Difference regarding operations, human resources, and financials. From hiring, training, and developing team members to ensuring that all costs are met, and quality show standards are.
Detailed Responsibilities:

• Maintain positive guest relations by obtaining regular feedback through table visits and executing show quality standards
• Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
• Holds team accountable to steps of service to deliver great guest service
• Ensures team members have the tools necessary to complete their jobs
• Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
• Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
• Achieves assigned budget goals
• Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
• Forecasts and adequately schedules team members to meet operational needs and desired targets
• Uses all performance management tools to provide guidance and feedback to team
• Displays a positive attitude towards team members
• Ensures show quality standards are always maintained
• Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits, and Levy team members
• Regularly obtains feedback from clients and guests to improve operations
• Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Executes inventory controls
• Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
• Forecasts and adequately schedules team members to meet operational needs and desired targets
• Uses all performance management tools to provide guidance and feedback to team
• Displays a positive attitude towards team members
• Executes all menu requirements and fulfills all guest-specific service requests
• Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
• Achieves assigned budget goals
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Interviews, hires, trains, and develops team members according to Levy guidelines
• Displays a positive attitude towards team members
• Other duties, as assigned

Job Requirements

• 5 years of experience in a food and beverage operational position
• Bachelor’s degree in Hospitality Management is preferred
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 4 years

Restaurant type:

• Bar
• Café
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person