Position Overview: The Customer Acquisition (Installer) Technician is the face of SPITwSPOTS and requires excellent customer service skills paired with technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing internet equipment, as well as filling out and submitting digital jobs.

Essential Duties and Responsibilities:

● Perform site surveys for potential customers to evaluate serviceability.

● Install residential customers with internet service, which includes mourning equipment

at roof height, running CAT5-E cable from outside to the customer’s computer inside.

● Configure managed services hardware and confirm customer computers have access to

internet services.

Other Duties and Responsibilities:

● Additional duties as assigned

Additional Skills and Abilities:

● Ability to interface with employees and customers in a professional and friendly manner;

● Strong organizational skills that reflect ability to perform and prioritize multiple tasks

seamlessly with excellent attention to detail;

● Strong organizational and time-management skills with a keen ability to prioritize, multi-

task, and work under pressure;

● High degree of independent judgment and ability to handle sensitive and confidential

information;

● Professional appearance;

● Ability to work in all weather conditions in a safe and effective manner;

Education, Experience and Certifications:

● A high school diploma or equivalent is required.

● Field experience preferred

● Knowledge of computer & networking technology specifically in a wireless field

preferred.

● On The Job training is provided

Requirements:

● Must be willing to travel outside of home area for periods of two weeks at a time with a

week off between cycles

● Ability to lift and carry 50-100 pounds

● Must have a valid driver’s license due to driving a company vehicle

● Must have the ability to perform the essential functions of this position with or without

reasonable accommodations

● Must be able to work at heights over 40 feet

● Must be willing to work in all weather conditions

● Due to manufacturer policies for safety equipment, must weigh under 270 lbs

How to Apply:

To apply, please submit a resume to careers@spitwspots.com and include the Job Title in the email subject line.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No less than 40 per week

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Experience:

• Technician: 1 year (Required)

Ability to Commute:

• Soldotna, AK (Required)

Ability to Relocate:

• Soldotna, AK: Relocate before starting work (Required)

Work Location: In person