DIVE IN TO A NEW CAREER WITH LESLIE'S: 

Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s. 

Commercial Service Center

• Serves the needs of commercial pool operators, such as hotels and apartment complexes, with excellent business to business skills and communication
• Our commercial division provides reliable and unique service to our customers
• Experts in both inside and outside sales
• Opportunity to assist in daily distribution for customers

Job Overview

The Assistant Manager, Commercial Service Center assists the Manager to support company’s efforts to service, maintain and expand relationships within a region that includes, but is not be limited to, assigned, non-assigned, national/government and potential new customers. This role assists in support of the performance of a Leslie’s Commercial Service Center to ensure it is meeting or exceeding EBITDA goals, customer service standards, sales plans, profitability, payroll, operating procedures & employee safety, including, but not limited to OSHA, HAZMAT and DOT requirements while managing controllable expenses. The Assistant Manager, Commercial Service Center is partners with the Commercial Sales team to grow the customer base and managing sales plans and profit margins. The manager will also be responsible for supporting the effective execution of all company-developed programs. This person helps to hire proficient applicants with the right competencies and experience, trains and develops them in all required training programs, and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation.

Responsibilities

• Establish productive, professional relationships with all key personnel in assigned customer accounts.
• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a period.
• Proactively assess, clarify, and validate operational needs on an ongoing basis.
• Create detailed business plans to reach predetermined goals and quotas while managing expenses.
• Maintain accurate inventory control.
• Oversee shipping and receiving.
• Maintain all Commercial Service Center and employee requirements, procedures and processes for OSHA, HAZMAT and DOT.
• Provide transparency and coaching to the team for company goals, objectives, and safety

Qualifications:

• Bachelor’s degree preferred, but not required
• 3 years of related or combined experience in operations for pool trade, pool supply, chemicals, supply chain and/or distribution
• 2 years of P&L responsibilities
• Customer service, inside sales, outside sales, or sales operations experience a plus
• Valid driver’s license

Pay: $17.00 - $19.00 / hour