2 IT Support Technician Jobs in Marshalltown, IA
Lennox is Hiring an IT Support Technician Near Marshalltown, IA
Job DescriptionWHAT YOU WILL BE DOINGUnder general supervision, the IT Support Technician monitors and responds to moderately complex technical control facility hardware and software problems utilizing a variety of testing tools and techniques for operating multiple local area networks.
- General Office support of workstations
- Break Fix, Warranty repair coordination
- New Employee setup / Imaging
- Sets up individual users’ computers on a network. Sets up multiple peripheral devices.
- Workstation Refresh
- Assist with loading software, configuring.
- Assist with ordering hardware peripherals / software as needed
- Assist Business initiatives as needed.
- Warehouse
- Zebra Printers
- Forklift Printers
- Scan Guns
- Customer Service
- Call Center and associated tools and software.
- Local shared database (on desktop) Legacy/Local app
- Load / configure software for team.
- Printers
- Health Monitoring
- Managing HP Printer Support and refresh activities
- End user print mapping / drivers
- Network Infrastructure.
- Hands and eyes for corporate server team as needed.
- Able to troubleshoot / report incidents identify the root cause of network errors and work to prevent recurrence.
- Server Infrastructure.
- Hands and eyes for Richardson server team as needed.
- Monitors backs up file server data.
- Manage print queues
- Security
- Manage badge access (Partial)
- Provides primary interface with vendor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.
- May function as lead position providing guidance and training for less experienced technicians.
- Must have a strong grasp of computer security and policies.
- Solid analytical interpersonal, customer focus, l and communication skills required.
- Requires a bachelor's degree or an equivalent combination of education and experience.
- Requires at least 1 year of related experience.
- Familiarity with a wide range of software and hardware diagnostic tools.
- Demonstrates knowledge of network components, relationships, and configuration.
- Must be able to resolve network incidents, identify the root cause of network errors, and work to prevent recurrence.
- Must have a strong grasp of computer security.
- Strong analytical, interpersonal, and communication skills are required.
WHAT WE OFFER
- Competitive base salary
- Excellent medical plans designed to support healthy lifestyles
- Mental and financial health programs
- Outstanding 401k with company matching
- Employee stock purchase program
- Community involvement opportunities
- Robust employee assistance program
- And much, much more!
Job Summary
Full Time
Building Construction
$43k-54k (estimate)
05/18/2024
07/10/2024
lennoxcompanies.com
MEMPHIS, TN
50 - 100
2014
<$5M
Building Construction
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Provided complete technical support and guidance to users for all software and hardware.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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