As a Psychiatric Assistant, you will have to opportunity to support the doctors who provide critical mental heath services for the Bucks County Community. This is an excellent opportunity for someone with an interest in the mental health field! This is a full time position, 9-5 Monday-Friday. You will be based in Bristol, with initial training taking place in our Doylestown offices.

What We Offer: 

• Hands-on experience for students studying in the mental and/or behavioral health fields
• Potential for remote work after probationary period
• Growth opportunities within LVF
• Benefits package to include:
  • 10 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference Days
  • Continuing Education Assistance
  • Free Access to Services to help manage and pay back your student loans
  • Medical, Dental, Vision Insurance
    • Credit available for Medial Opt-Out

What You Offer: 

• Three or more years' experience in a medical setting OR Bachelors degree
• Comfortable with spending most of the day on the phone
• Compassion for our clients
• Ability to work in a fast-paced work environment
• Ability to multitask.
• Attention to detail.
• Ability to attend trainings at our Doylestown location
• Must have general computer skills, ability to navigate independently. 
• Ability to perform the physical requirements of the job description, with or without accomodation

What You'll Do:

• Provide support/train Psychiatrist Assistant I
• Provide support/train/help prescribers navigate workflows
• Retrieve voicemails if Psychiatrist Assistant I is not available, returning clients calls in a timely manner.
• Be the Direct contact for scheduling for prescribers 
• Complete prior authorizations for OP/ACT/PHP.
• Schedule and input appointments for the Self Program
• Complete Referrals on behalf of the prescribers.
• Obtain releases of information (ROI).
• Draft letters or correspondence requested from prescribers.
• Retrieve/Fax/Send via mail forms pertaining to clients for prescribers.
• Schedule all OP medication checks and psychiatric evaluations.
• Pick up live calls and retrieve voice mails to the Psych Assistant. This includes accepting call backs and returning calls to clients who are inquiring about the status of their request. The expectation is to answer as many calls live as possible rather than sending the call to voice mail.
• Meet with patients on-site who have prescriber-related inquiries, upon the request of reception and other LVF staff.
• Manage the Refill Clinic and educate clients on refill policy. 
• Other duties or tasks requested from supervisor.

About Lenape Valley Foundation

Lenape Valley Foundation (LVF) is a premier, non-profit provider of essential human services since 1958. It is driven by its mission to partner with people encountering mental health, substance use, intellectual or developmental challenges as they pursue their personal aspirations and an enhanced quality of life. Evolving in response to community demand and the development of evidence-based treatment, LVF now offers more than 30 life-altering programs to residents of Bucks and Montgomery Counties.

Lenape Valley Foundation is fully committed to being an Equal Employment Opportunity Care Provider and to attracting, retaining, developing and promoting the most qualified Associates without regard to their race, creed, color, religion, gender, marital status, age, sexual orientation, national origin, veteran status, physical or mental disability, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing an environment free from discrimination and harassment, and where all people are treated with respect and dignity.