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Description
Leidos has openings for Senior IT Field Technicians in support of NASA's programs in multiple Facilities. The Senior IT Field Technician will be responsible for:
Installing, supporting, and/or maintaining LANs and/or WANs; evaluating and recommending networking product and software upgrades.
Performing technical analyses of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations.
Monitoring data traffic and controls network resource performance to ensure high-quality transmission.
Manage conference room technologies such as audio-visual equipment, video conferencing systems and Surface Hubs.
Identifying, diagnosing and resolving technical problems related to network failure/integrity and usage of PC hardware and software.
Utilizing existing knowledge while building additional knowledge of the company, client, and processes.
Resolving work orders for Network and VOIP issues.
Solving a range of straightforward problems.
Analyzing possible solutions using standard procedures.
Completing work with a moderate level of guidance and direction.
Solving standard problems by analyzing possible solutions using experience, judgement, and precedents.
Impacting quality of own work and the work of others on the team.
Working within guidelines and policies.
Explaining information to others in straightforward situations.
Basic Qualifications:
BS degree in Information Technology, Computer Science or related field or 10 years of experience in lieu of degree.
5 or more years of relevant experience
3 years of cable plant experience working with fiber optic, copper, and category cabling.
3 years' experience troubleshooting complex routing and switching issues.
3 years' experience configuring switches, routers, network appliances, WAN acceleration devices.
Ability to work flexible hours, i.e., weekends or late afternoons and evenings.
Required Skills:
Advanced troubleshooting skills
Senior Level knowledge of configuring and maintaining network devices such as switches, routers, wireless access points, firewalls, and network appliances.
Knowledge of voice, video, data, and wireless network technologies (e.g., LAN/WAN, Wireless, VoIP, Physical security, Video conferencing).
Understanding of network protocols and technologies such as TCP/IP, VLAN, VPN, and routing protocols.
Ability to work in a team environment to resolve technical issues in a dynamic environment.
Strong communication and interpersonal skills to work with clients and team members effectively.
Ability to interpret network drawings and specifications.
Ability to identify different colors and telecom color codes.
Comprehensive knowledge of Audio-Visual (AV) system components, including cameras, microphones, speakers, displays and control interfaces.
At least one certification in SMPTE (Society of Motion Picture Television Engineering)
Basic knowledge of video scopes and waveforms
Hands-on experience with calibrating and configurating video components and hardware.
Lifting of heavy objects of up to 50 pounds
Familiar with Microsoft Office Suite, including Word, Excel
Preferred Qualifications:
BICSI Certification
CCNA or other Networking Certification
Experience with NASA
Experience in integration Q-SYS audit systems with collaboration platforms for seamless audio-conferencing experiences.
Familiarity with designing, programming, and troubleshooting Crestron AV systems, including control interfaces for room automation and integration with collaboration platforms.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $48,100.00 - $86,950.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Full Time
Business Services
$91k-113k (estimate)
03/27/2024
05/26/2024
careers.leidos.com
VIRGINIA BEACH, VA
50 - 100
2019
<$5M
Business Services
The job skills required for Engineering Technician IV include Troubleshooting, Microsoft Office, Alignment, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an Engineering Technician IV. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Engineering Technician IV. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Engineering Technician IV positions, which can be used as a reference in future career path planning. As an Engineering Technician IV, it can be promoted into senior positions as a Software Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Engineering Technician IV. You can explore the career advancement for an Engineering Technician IV below and select your interested title to get hiring information.