COMPANY OVERVIEW:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

THE ROLE:

This position reports to the General Manager. The Operations Manager will be responsible for overall management of concessions operation.

RESPONSIBILITIES:
• Responsible for ordering and maintaining correct inventory levels.
• Manage and oversee monthly inventory.
• Ensure cash handling procedures are always met.
• Direct and oversee schedules for all hourly staff to guarantee proper payroll and management.
• Develop warehousing plan to assure easy access and accountability of merchandise
• Maintain product and service quality standards by conducting ongoing evaluations and investigating customer concerns
• Recommend and maintain preventative maintenance programs to protect the physical assets of Legends
• Implement and maintain effective communication with the client and all employees
• Assist in the development of programs that result in increased customer satisfaction
• Implement and ensure accurate information entered into POS systems, able to trouble shoot
• Manage in compliance with established Legends’ policies and procedures
• Ensure all cash handling procedures are in effect at all times
• Perform other related duties, tasks and responsibilities as required from time to time
QUALIFICATIONS:
• The ideal candidate will have a Bachelor’s degree with a minimum of four years food and beverage and/or retail management experience.
• Detail-oriented and extremely organized with the ability to multi-task
• Ability to interact with all levels of management
• Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Customer Service oriented
• Proficient with Microsoft Word, Excel, and PowerPoint
• Experience with Scheduling preferred
• Knowledge and effective operations of retail POS including procedures and policies
• Must be available to work extended hours such as nights, weekends, and holidays as business needs require
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

COMPENSATION:

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.