Team Leader - Legends Hospitality at Circle Line Cruises (NY, NY)

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

THE VENUE

Legends Hospitality is proud to Partner with Circle Line Cruises, New York’s oldest provider of chartered sightseeing cruises, in delivering a premium hospitality experience to guests. In addition to daily cruises on six sailing vessels throughout the city, Circle Line hosts various special events cruises including a New Year’s Eve and Fourth of July celebration in addition to charters for private parties and events.

THE ROLE

The Team Leader is responsible for supporting all food, beverage, and merchandise operations for Legends Hospitality at Circle Line.

Job Type: Part-Time, Seasonal

PRIMARY RESPONSIBILITIES

• Responsible for overseeing all Food & Beverage operations of assigned locations
• Lead front of house staff of 6-15 while having direct interaction with guests
• Assure guests are receiving high quality of Customer Service
• Maintain and control high volume food, beverage, and merchandise inventory
• Support staff in food and beverage execution to efficiently manage guest wait times
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance with corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality
• Ensure all cash handling procedures are documented and enforced
• Ability to interact with co-workers to assure compliance with company service standards and Department of Health Standards
• Conduct inventory of assigned location before and after each shift
• Perform other tasks and assignments as required by supervisors or managers

 QUALIFICATIONS

• All applicants must be at least 18 years of age
• High school diploma or equivalent preferred
• Previous experience in a team leadership role in Food & Beverage or Events driven environment.

• Ability to work in an open air environment during all climate conditions on a moving vessel for extended periods of time
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills
• Must meet state and city health requirements for food handling and alcoholic beverage service
• Ability to multi-task in a fast-paced, team orientated setting
• Must be able to effectively communicate with staff and guests
• Ability to lift and carry items weighing up to 30 pounds up and down stairs/ramps/gangways
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

• Ability to work on boats for extended periods of time
• Practice safe work habits, follow all safety policies, procedures, and regulations, complete company-wide safety training and additional job specific safety training
• Must have or obtain NYC Food Protection Certificate

Compensation:

$17/hr

Job Type: Part-Time, Seasonal

WORKING CONDITIONS

Location: On Site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, which include being on a moving vessel. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.