Housekeeping Guest Unit Cleaner

Summary: A Housekeeping Guest Unit Cleaner is primarily responsible for maintaining clean and attractive rental units, hallways, and public areas of multi-unit properties. Team member is expected to follow all cleaning and safety procedures, replacing linens and replenishing guest unit supplies. The ideal candidate for these positions is EXTREMELY detail-oriented and must have a heightened awareness and attention to detail. Reliability is of the utmost importance.

Essential Duties and Responsibilities:

• Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
• Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.

• Comply at all times with company and brand standards to ensure safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest units per shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Prepare housekeeping cleaning cart for next day's use.
• Clean guest unit with the door closed always unless requested to do otherwise by the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Follow all procedures as outlined by the Manager.
• Perform any other job related duties as assigned.

Qualifications

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
• Must have exceptional customer service skills
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
• Ability to work well in a team environment
• Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
• Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.

Education and/or Experience: High school diploma or general education degree (GED) preferred; or six to twelve months related experience and/or training; or equivalent combination of education and experience.