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Legacy Ridge in Buckhead is hiring for a full-time Concierge/Receptionist!

Job Summary:

The Receptionist performs receptionist and diverse business office duties that are technical and detailed. In performing these duties, the Receptionist is the first point of contact for anyone coming to the Community.

Essential Functions:

· First point of contact – via telephone and walk-in traffic – with prospects, residents, family, associates, and vendors.

· Greet all guests, visitors, residents, and vendors in a positive, friendly manner; ensuring a welcoming Community atmosphere is established.

· Answers the phone to Legacy Ridge standards: take messages, greet, and direct visitors and vendors to the appropriate party.

· Maintains appearance of the entryway (both inside and out) and driveway, if applicable

· Communicate with all visitors as to their business. Have the visitors accurately sign in, using the guest register book. Withhold entry to and report any visitors that are not conducting legitimate business on the Property.

· Interface daily with associates, residents, prospects, families, and vendors. Approach all encounters with residents and associates in a friendly, service-oriented manner.

· Develop and maintain files according to the direction of the Business Office Coordinator (BOC), Executive Director (ED) and Company policies and procedures.

· Maintain confidentiality of all pertinent resident, associate, Community and Company information deemed as such.

· Assist the BOC with Purchase Orders.

· Respond to emergencies and complete appropriate paperwork.

· Responsible for the generation and maintenance of various reports and manuals as directed.

· Provide support to various Department Heads, the Sales & Marketing Department, the BOC, and the ED.

· Receive resident requests for maintenance in their apartments using the Company Work Order system.

· Responsible for the daily retrieving, preparing, and distributing of both incoming and outgoing mail, courier services and packages.

· Prepare correspondence and maintain other documents as required including guest book and activity report package.

· Accept and sign for all package and courier service deliveries to the Community. Direct all large deliveries to the service area and notify the appropriate Department Head to meet the delivery person.

· Communicate with all visitors as to their business. Have the visitors sign in using the guest register book. Withhold entry to and report any visitors that are not conducting legitimate business on the Property.

· Monitor audible door alarms that indicate an entry door(s) is not secure; secure doors as necessary (if applicable).

· Monitor and respond, per Community policies, to all resident call and fire system alarms.

· Report any and all deferred maintenance, vandalism or hazardous situation to the BOC as discovered and take appropriate action as necessary.

· Maintain high standards of personal appearance and grooming, which include wearing appropriate attire and name tag when on duty.

· Attend and participate in all meetings and training as required by company policy and the BOM

· Greet all potential residents and their families by name and have them introduced to Sales & Marketing.

· Be constantly watchful of signs that residents are not able to function independently or a change in resident’s behavior. Report all signs to the BOM following the Company policies and procedures.

· Assist emergency medical personnel, fire department and/or law enforcement as necessary.

· Other duties as assigned.

Job Type: Full-time

Pay: From $15.90 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Atlanta, GA 30342: Relocate before starting work (Required)

Work Location: In person