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Patient Access Specialist | Bilingual
$37k-45k (estimate)
Full Time 2 Months Ago
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Legacy Community Health is Hiring a Patient Access Specialist | Bilingual Near Houston, TX

Be a part of driving healthy change in our communities

About the Position

A Patient Access Specialist at Legacy Community Health will interact with patients and callers by phone and other means of communication as needed in order to schedule appointments, provide information, and create an amazing contact experience for callers. Because this is a call center role, you will need to properly greet callers, collect or provide information based on the caller's purpose, and follow script requirements. Additionally, you will be responsible for all required data entry, call logging, and reporting related to the patient or caller as well as appointment scheduling or referrals. 

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information. 

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to 10 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Requirements

  • High School Graduate or GED
  • Customer service experience
  • Bilingual (English and Spanish-speaking) preferred
  • Medical Assistant or Clinical office support experience preferred

Benefits

  • Medical, Dental, and Vision insurance
  • Long-Term Disability insurance
  • Life insurance and AD&D
  • 403(b) retirement plan
  • Employee Assistance Plan
  • Subsidized gym membership
  • 24-hour travel assistance
  • Paid Time Off 
  • Company holidays
  • Bereavement Leave
  • And more!

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.

3 Minute Application and No Account Needed!

Job Summary

JOB TYPE

Full Time

SALARY

$37k-45k (estimate)

POST DATE

03/10/2024

EXPIRATION DATE

05/03/2024

WEBSITE

legacycommunityhealth.org

HEADQUARTERS

HOUSTON, TX

SIZE

<25

FOUNDED

1981

CEO

ANN THIELKE

REVENUE

$10M - $50M

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About Legacy Community Health

Legacy Community Health is a full-service, Community Health Center that provides comprehensive, primary healthcare services to all Houstonians in a culturally sensitive, judgment-free and confidential environment. Legacy has specialized in HIV/AIDS testing, education, treatment and social services since the early 1980s.We also provide care for other chronic health conditions like diabetes and high blood pressure. Generous financial support from individuals, businesses and charitable foundations allows Legacy to provide no-cost or low-cost healthcare services to nearly 85,000 men, women and chi...ldren each year. More
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The job skills required for Patient Access Specialist | Bilingual include Customer Service, Data Entry, Call Center, Life Insurance, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist | Bilingual. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist | Bilingual. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Specialist | Bilingual positions, which can be used as a reference in future career path planning. As a Patient Access Specialist | Bilingual, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist | Bilingual. You can explore the career advancement for a Patient Access Specialist | Bilingual below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Specialist job description and responsibilities

As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.

03/17/2022: Tuscaloosa, AL

Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Roanoke, VA

Maintains patient confidentiality per HIPAA regulations.

01/11/2022: Daytona Beach, FL

Preparing documents for admitting and discharging patients from the hospital.

12/22/2021: Canton, OH

Under general supervision, performs complex level customer service functions primarily related to patient registrations.

01/27/2022: San Jose, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Specialist jobs

Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.

03/11/2022: Spartanburg, SC

Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

02/01/2022: Portland, ME

Strong commitment to providing an outstanding patient experience.

03/03/2022: Huntington, NY

Practice customer service skills for dealing with patients.

02/16/2022: Fresno, CA

Must have strong knowledge of Patient Access functions and Front End billing processes.

02/08/2022: Greenville, SC

Step 3: View the best colleges and universities for Patient Access Specialist.

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