Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Location

Legacy Community Health Houston Area School Based Health Clinics

Job Description

The bilingual English/Spanish Medical Assistant Float - School-Based Health, is a multifaceted clinic-based role that includes a multitude of job duties, and an opportunity for a traditional Medical Assistant to expand their skillset within a school-based environment. S/he will facilitate patient registration activities while working alongside the medical providers. An ideal candidate is flexible, enthusiastic, and highly motivated. Some school-based experience is preferred but will consider recent graduates with a desire to work in a school environment.

Essential Functions

• Responsible for providing coverage for all SBHC sites when there is an outage of a Medical Assistant either pre-scheduled or same-day.
• Reviews documentation and prepares clinics for audits from state or laboratory agencies.
• Represents Legacy SBHC at parent and school events may include outside Legacy events, and helps improve communication methods for other Mas
• Evaluates and performs needs assessments for MAs in their clinic environment
• Provides hands-on training for onboarding new Medical Assistants skills at sites
• Consults with the Medical Assistant as a resource for the team and is readily available for daily questions
• Helps transport supplies as needed.
• Support improvements in quality of care and outcomes by measuring current practice against best practice.
• Responsible for maintaining and/or creating patient accounts/records within medical software program. Assesses accuracy of demographic and policy information within patient accounts. Photocopies patients' identification and/or insurance cards as appropriate.
• Reviews provider schedules, screens patient financial/demographic information for accuracy, and updates patient records as needed.
• Reviews patient insurance policy information.
• Ensure that client’s do not have another payer source such as Medicaid, Medicare, ADAP, and any other third party insurance.
• Refers patients to eligibility coordinators in Legacy Clinics within close proximity to the school based clinic location.
• Complete all necessary paperwork.
• Answering incoming calls and routing them appropriately.
• Performing client intake and notifying appropriate staff of the client’s arrival.
• Follows appointment procedures as set by management and all procedures related to clinic.
• Completes opening and closing procedures.
• Keeps clinic lobby straight and orderly.
• Assist the school-based clinic nurse practitioner with clinic operational tasks including registration of patients, triage and vital signs, assisting with telephone management, patient education and assistance, and other clinic tasks according to procedures, policy, and protocols.
• Work with the team in ongoing clinic development and implementation as needed.
• Document all client care/contact as appropriate in a timely manner.
• Assess needs of clinic clients and parents and assist as directed by nurse practitioner and per protocols and procedures.
• Consult with clients by telephone and providing follow-up, feedback and assistance as needed.
• Participate in clinic public health education and registration activities.
• Assist with follow-up of lab results as well as other testing results with follow-up of abnormal values as appropriate and directed by nurse practitioner.
• Processes lab specimens as assigned by the Medical Director of Pediatrics.
• Perform Phlebotomy duties as needed.
• Consult with clients by telephone and providing follow-up, feedback and assistance as needed.
• May be asked to assist other providers in future as needed due to clinic expansion.
• Participate in clinic public health education and registration activities.
• Assist with follow-up of lab results as well as other testing results with follow-up of abnormal values as appropriate and directed by nurse practitioner.
• Will assist with administrative tasks that may be necessary for the successful operation of the clinics.
• Participate in performance improvement activities and performance reviews by Director of School-Based Operations and Medical Director of Pediatrics.
• Perform other duties as assigned

Job Requirements

• High School Diploma or GED, some medical knowledge.
• Bilingual preferred.
• Completion of Medical Assisting program at an accredited school.
• Medical Assistant Certification required.
• Basic Life Support (BLS) Certification.
• Ability to meet Legacy Community Health’s EPIC proficiency requirements.

Benefits

As part of values that Healthcare is a Right and not a Privilege, we offer a suite of benefits

• Medical / Vision / Dental (Costs of benefits are based on your yearly salary)
  • Medical visit copays are waived when seeing a Legacy provider.
• 9 Holiday 1 Floating Holiday
• 403b Retirement Plan
• Bright Horizons Back-up Care
  • As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app– your easy, time-saving solution to managing family care challenges while on the go.
• Paid Time Off (PTO)
  • PTO Exchange benefit

PTO Exchange will provide you with the option to convert a portion of your accrued but unused PTO hours for use toward several different benefits and causes, based on your own priorities.

With PTO Exchange, you can convert a portion of your unused PTO into:

• 403(b) Retirement contributions
• Student loan payments / Tuition for the employee
• Leave Sharing donations to fellow employees