District Manager

Purpose

Responsible for teaching, developing, motivating, and directing Store Managers and their teams in a manner that supports growth, potential, and maximizing their objectives. Demonstrates leadership through working with Store

Managers to ensure all staffing requirements are met, company training programs are executed for all store team members, and a positive work environment is created for all associates while maximizing retention and associate engagement.

Responsibilities

• Ensures stores are operating at the standards set forth by the company and in a manner that maximizes profits, customer experience, KPI’s and other targets
• Accountable for meeting and exceeding targets such as sales, shrink, and labor budgets and directing action to ensure appropriate expense allocations
• Provides support and instruction for Store Managers through regular store visits while developing and providing strategic direction for improvement in stores
• Partners with the Store Managers to ensure best practices are followed, such as the interview process, effective onboarding, orientation, training, and continual development of store team members
• Responsible for ensuring there is open communication between store managers and team members which supports a positive work environment and an open-door policy
• Ensures the implementation and compliance of programs and best practices to improve efficiencies through higher levels of performance
• Monitors and controls the necessary activities to effectively achieve desired operating results
• Responsible for ensuring company policies such as Cash Handling/Variance, Inventory Control, and other policies and procedures are fully executed daily while protecting company assets at all times
• Prepares and analyzes reports and completes company required forms and correspondence
• Reviews documentation prepared and submitted by store personnel; provides guidance to ensure accuracy and timeliness
• Responsible for creating effective individual development plans that support store management professional growth
• Develops effective corrective action plans to facilitate performance improvements where necessary
• Ensure compliance with all City, State, and Federal regulations.
• Perform other duties as assigned

About You

• Bachelor’s degree required or equivalent work experience
• Five years of management experience preferred
• Bilingual a plus
• Multi-unit management experience is a plus

District Manager

• Experience with in-store merchandising is also a plus
• Ability to manage multiple assignments or projects
• Provides strong leadership skills with the ability to influence others
• Must be results-oriented
• Must be self-motivated and able to work with minimal supervision
• Demonstrates effective written and verbal communication skills, strong customer focus
• Ability to work in a fast-paced environment
• Must have strong computer skills and be proficient in the use of Microsoft Office applications
• Ability to interact with and present to senior management and outside resources
• Must be a strong learner, think independently, and demonstrate critical thinking

Physical Requirements

• Some travel may be required depending on the assignment.
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbents may use calculators, keyboards, telephone,s and other office equipment in the course of a normal workday
• Stooping, bending, twisting, and reaching may be required in the completion of job duties

Competencies

• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
• Situational Adaptability: Adjusting approach to match shifting demands of different situations
• Instills Trust: Gaining confidence from others through honesty, integrity, and authenticity
• Drives Vision and Purpose: Painting a compelling picture that motivates others to action

Our Values

Ability to demonstrate, understand and apply our workplace values.

• Simplicity (operate) – the drive to identify root cause and innovate to remove complexity in order to deliver the best outcome
• Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
• Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
• Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect

Scope

• Management position: 5-10 direct reports depending on location, 60-120 indirect reports

Key Details
Reports to: Regional Director

Department: Retail

FLSA Status: Exempt

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Education:

• Bachelor's (Preferred)

Work Location: Multiple locations