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ServiceNow System Administrator
Fortune 500 Utilities Client
Houston, TX (Hybrid T-R Onsite)
Summary :
This role is responsible for modifications to ServiceNow’s core ITSM system functionality, creation of new applications and understanding of various system integration needs. Colaboration with other ServiceNow System Administrators and key stakeholders to analyze and understand requirements, then transform requirements into solution.
Essential Duties/Responsibilities:
Responsible for overall ServiceNow code quality
Education:
Bachelor’s Degree in Technology/Business or equivalent work experience
ITIL v3 or 2011 Certification
ServiceNow System Administrator Certification
Experience:
2 years of experience as System Administrator of other ITSM platforms
5 years of experience using JavaScript, HTML, CSS, Ajax
Understanding of software development methodologies (Agile, waterfall, etc)
Knowledge of LDAP/Active Directory
Previous experience with relational databases such as MS SQL Server a plus
Additional Knowledge, Skills, Licenses/Certifications, Abilities & Personal Characteristics (KSLAPs):
Must have solid understanding of web technologies (HTML, CSS, JavaScript)
Must demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures, and take all required training courses.
Must demonstrate respect for all individuals and adhere to the Company’s values and business practices.
Demonstrate innovative thinking
Ability to maintain calm demeanor when faced with difficult clients and situations
Ability to prioritize and execute tasks in a fast paced environment
Strong customer-service orientation
Good written and oral communication skills
Ability to communicate in both technical and business language
Excellent listening and interpersonal skills
Ability to work independently with a high degree of initiative
Ability to plan, schedule and track activities required for their successful completion
Analytical and good problem solving skills
Good communication skills – verbal and written
Good interpersonal skills and function well in a team and multi-management environment
Proficient in the use of MS Excel, PowerPoint, Word and Visio.
Proficient in the use of SAP
Organized and capable of multi-tasking
Work well under pressure and can work overtime when needed
Physical Requirements:
Able to operate a personal computer, either desktop or laptop.
Must have the ability to operate a copy machine, fax machine, calculator, telephone, and other office equipment. Must be able to bend and stoop.
Able to sit and view a personal computer display for long periods of time
Working Conditions:
Able to work indoors, in an office environment, regardless of whether cubicle, open office or private office.
Able to travel to company locations outside assigned work location and attend or conduct meetings and or training with clients, vendors, contractors, etc.
Able to produce quality work in fast paced environment with high daily pressure to meet deadlines.
Able to work irregular hours and overtime as needed or required to meet established deadlines.
Full Time
$86k-109k (estimate)
04/25/2024
05/10/2024
brooksource.com
DENVER, CO
1,000 - 3,000
2000
KEITH BUHRDORF
<$5M
Business Services
At Brooksource, our business is people. Relationships are at the center of everything we do. A successful partnership is only as strong as the relationship built. Since 2000, Brooksource has established and maintained relationships with our clients, consultants, and internal employees in an effort to create an unparalleled experience. Were your trusted partner for delivering on technology initiatives through a variety of resourcing solutions. We provide technology solutions ranging from contingent labor to managed services, along with our niche consulting programs Elevate and Project Patriot w ...
hich address workforce talent gaps. With a growing national presence, Brooksource is working to redefine what to expect from an IT Services provider. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws
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The following is the career advancement route for System Administrator positions, which can be used as a reference in future career path planning. As a System Administrator, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System Administrator. You can explore the career advancement for a System Administrator below and select your interested title to get hiring information.
If you are interested in becoming a System Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a System Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on System Administrator job description and responsibilities
System administrators support, troubleshoot, and maintain computer servers and networks.
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System administrators are responsible for keeping the systems running smoothly.
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The System Administrator takes care of the user accounts, permissions, access rights, and storage allocations.
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System administrators maintain the workflow of their organization, and they ensure that there are efficient and effective lines of communication open at all times.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on System Administrator jobs
A system administrator may provide some level of support, depending on their job description and employer needs.
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They work with both hardware and software systems to ensure that the business’s computer networks run smoothly.
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Many of the skills required to perform the tasks associated with system administrator roles are acquired through a formal education program.
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Generally, a prospective employee will be required to have experience with the computer system they are expected to manage.
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A good System Administrator must have excellent communication skills since they work directly with employees across an organization to understand their needs and ensure all employees can work as efficiently as possible.
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Step 3: View the best colleges and universities for System Administrator.