Job Details:
LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.

Title: Member Services Representative, AACU Home Equity CenterPay Rate: $20/hr on W2
Location: Fort Worth, TX
Duration: Expected duration for the position is 90 days with potential to extend/convert.

Responsible for reviewing home equity loan requests and assisting *** Credit Union members with closing their loan.

Principal Duties and Responsibilities

• Handle file set-up for home equity loans which includes providing appropriate disclosures to members, speaking with members about their loan terms, and reviewing the loan for closing
• Perform daily review on the Home Equity pipeline
• Process Closing Docs for home equity loans
• Process Property Condition Reports for Home Equity Loans
• Process Verification of Employment for Home Equity Loan applicants
• Perform booking of home equity loans
• Input home equity loan data into daily Excel spreadsheets
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications

• High school diploma or GED
• Minimum of 2 years of previous experience, preferably in a credit union environment

Preferred Qualifications

• Experience in mortgage lending
• Previous customer service experience

Knowledge, Skills & Abilities

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Knowledge of Loan Link and Episys System
• Ability to exercise excellent member and customer service skills
• Skilled in above average interpersonal and communication skills and professional telephone manners
• Ability to perform basic math calculations and analyze data
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team in a diverse environment
• Ability to interact professionally with all employees and members
• Ability to learn quickly and adapt well to change
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to speak, read, and write Spanish is a plus
• Ability to effectively communicate with all levels both verbally and written
• Ability to effectively prioritize work and meet deadlines
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable *** and Credit Union pre-hire compliance checks

To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/

I can be reached on nazmi.fatima@leadstackinc.com/(415) 549-3167
Thank you for taking a look at this job opportunity. If it's not a right match, we'd appreciate a referral.
Take care and I hope you have a great day!

Best,

Nazmi Fatima

Lead Recruiter

C.

415-549-3167

D.

4155493167

A.

611 Gateway Blvd, Ste 120
South San Francisco, CA 94080

W.

www.leadstackinc.com

Job Type: Contract

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Banking: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person