LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Services and Support Coordinator
Location: Nashua, NH
Duration: 24 months

Description:
Responsibilities
We have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions. This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customer’s experience with Client, processes, and services.
Specific duties include:
Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
Enter, Maintain, and support data entry in various systems to support delivery operations.
Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
Communicates with customers for issue resolution and response.
Solves a broad range of service / support requests varying in scope and complexity.

Requirements:
Full Time Onsite position
This critical role requires the following skills:
Typically, minimum of 3 years relevant experience.
Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.
Experience with database tracking and management systems.
Strong interpersonal skills to work with internal and external customers.
Strong attention to details, ability to multitask and organizational skills.
Will require understanding of general and technical aspects of various contract requirements and processes.
Need to be able to document processes and work instructions.
Ability work with reports and perform data analysis.
Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
Based on customer requirements, candidate must be able to pass a background check.

Job Type: Contract

Salary: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person