POSITION Brand Ambassador (Part-time)

WHO WE ARE

More than just cookware, Le Creuset has been a colorful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le Creuset’s guiding principal for nearly 100 years – our passion for superior artisanal quality, exceptional design, and European craftsmanship have remained constant.

WHO YOU ARE

You enjoy providing exceptional service and building strong relationships! As a Le Creuset Brand Ambassador, you will become a product expert, educate others on our beloved brand, and keep in-store product displays looking beautiful. This part-time member of our nationwide team works with key retail partners to improve sales by sharing product knowledge, utilizing strong selling skills, building and maintaining a loyal client base, creating a best-in-class shopping experience, and communicating relevant business information to the retailer and Le Creuset. You’ll report directly to Le Creuset’s Senior Manager, Sales Operations, and work closely with all Key Account Managers. You convey a positive image in all you do and enjoy creating compelling merchandise presentations. You are passionate about delivering a joyful customer experience through collaboration, salesmanship, merchandise presentation, and in-store events. You embody hospitality, charm, and professionalism, and genuinely demonstrate a willingness to contribute.

YOUR DAY-TO-DAY

Provide exceptional service and best-in-class shopping experience by ensuring the customer is always the priority:

• Utilizes strong relationship building and selling skills to assist consumers during your store visits and maintain Le Creuset’s high customer service standards
• Maintains product merchandising standards set by Le Creuset to ensure our product displays are always clean, shoppable, and beautifully merchandised
• Host in-store product demonstrations to highlight features and benefits, versatility and value of Le Creuset products

Collaborate with others to increase brand awareness and drive sales:

• Trains retailer’s sales associates and department managers on product benefits and promotions to increase their product knowledge and improve sales
• Communicates weekly with store supervisor on selling activities, stock deficiencies, training schedule for employees and relevant business needs
• Supports special in-store events to increase consumer brand awareness and sales
• Submit call reports and weekly time sheets to Senior Manager, Sales Operations detailing store visit recap and all necessary information to help improve business

TRAVEL REQUIREMENT:

• Must possess a valid U.S driver's license and be willing to travel extensively within a 200-mile radius for client meetings and sales activities. 

WHAT WE’RE LOOKING FOR

• Minimum of 2 years of consumer-focused sales experience
• Results-oriented with strong selling and interpersonal skills
• Keen attention to detail
• Self-starter with strong time management skills
• Excellent communication skills, verbal and written
• Basic skills using Microsoft Word, PowerPoint, Excel, & Outlook
• Ability to lift and mobilize items weighing up to 25 lbs
• Occasional overnight travel required

EXTRA EXTRAS

• Specialty retail sales and visual merchandising experience
• Authentic passion for cooking, baking, and entertaining

WHY JOIN US

Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you’re going to love what you do!

THE PERKS

• Tremendous growth opportunities: Growth = Joy and we are all about encouraging both.
• Work/life balance: No need to show off your juggling skills, we offer the flexibility and the resources to balance both
• Generous employee discount: How much space do you have in your kitchen? Seriously.

FLSA STATUS Non-exempt

EEO STATEMENT

Le Creuset is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and associates without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. Le Creuset seeks to recruit, develop, and retain the most talented people from a diverse candidate pool that represents a variety of backgrounds, perspectives, and skills.