We have an exciting opportunity to bring on board Clinic Team Leads for Orange County. This highly skilled individual will be responsible for managing the operations and processes of a medical clinic; while, ensuring staff members are delivering on our mission statement to anyone seeking services from the clinics.

Essential Position Functions and Duties:

Directly manages the day-to-day operations of an outpatient medical clinic, working collaboratively with the Director of Operations and other members of the Management Team to maximize utilization of available resources.

Ensures the delivery of high quality customer service.

Ensures the delivery of high quality healthcare services. Provides feedback regarding QI issues/problems. Implements corrective measures as required.

Leads the implementation of process improvement projects and innovative initiatives that enhance the patient’s experience.

Responsible for the efficiency of the patient flow.

Ensures compliance with all contract operating guidelines, managed care administrative regulations, Title 22 and Health Facilities Regulations.

Responsible for maintaining staffing patterns that complement and enhance the clinic operating systems. Responsible for the recruitment, orientation and training of new staff. Implements required training and in-services for support and ancillary staff.

Keep track of patient’s waiting time.

Confirm clinic is operating efficiently starting at the front desk, also confirm routing and other daily functions are completed properly

Promote positive attitude and setting examples.

Perform other responsibilities as may be called on by the Manager

Able to perform back and front MA duties

Required Skills and Qualifications:

Minimum 4 years of clinic management experience.

Bachelor’s Degree in a related field, required.

Excellent verbal and written communication skills.

Experience in clinic operations and patient flow.

Knowledge of managed care systems.

Ability to develop and implement protocols and procedures.

Ability to type minimum 45 wpm.

Strong Microsoft Office knowledge.

Ability to work under pressure without extensive supervision

Ability to multi-task and prioritize daily workload

Bilingual English - Spanish required

Honest and trustworthy

Detail Oriented and fast learner

Must be able to travel to all Orange County locations

Able to work most weekends and some evenings.

Must be available to work during any office hours shifts.

Job Type: Full Time (Available any office hours, including weekends)

Please apply to this position with your current resume.

EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

This job description in no way states or implies that these are the only duties to be performed by this employee. The Medical Office Manager will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. LCHC reserves the right to update, revise or change this job description and related duties at any time.

All patients are required to wear masks. Staff are provided with PPE gears

Job Type: Full-time

Pay: From $54,000.00 per year

Benefits:

• Employee discount
• Free parking
• Health insurance
• Paid sick time
• Paid time off

Medical specialties:

• Internal Medicine
• Pediatrics
• Primary Care
• Urgent Care

Schedule:

• Afternoon shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work setting:

• Clinic
• In-person
• Private practice

Ability to Relocate:

• Anaheim, CA 92805: Relocate before starting work (Required)

Work Location: In person