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LC EXCUSIVE is Hiring a Cruise Booking Specialist Near Orlando, FL
**Overview:** Join our team as a Cruise Booking Specialist, where you'll play a vital role in helping clients plan unforgettable cruise experiences. You'll use your expertise in the cruise industry to provide personalized recommendations, secure bookings, and ensure exceptional service for our clients. **Responsibilities:**
**Client Consultation:** Communicate with clients via phone, email, or online chat to understand their cruise preferences, budget, and desired destinations
**Cruise Research:** Conduct comprehensive research on available cruise options, including cruise lines, itineraries, onboard amenities, and special promotions
**Booking Management:** Coordinate cruise bookings, including cabin selection, dining preferences, shore excursions, and any additional requests
**Customization:** Personalize cruise packages to meet the specific needs and preferences of each client, including special occasions, dietary restrictions, and accessibility requirements
**Price Negotiation:** Negotiate with cruise lines to secure the best rates, discounts, and exclusive perks for our clients
**Documentation:** Maintain accurate records of cruise bookings, client information, and communication for reference and follow-up
**Customer Service:** Provide exceptional customer service by addressing client inquiries, concerns, and requests before, during, and after their cruise
**Stay Informed:** Stay up-to-date on industry trends, new cruise offerings, and destination information to provide informed recommendations to clients
**Collaboration:** Work closely with other team members, including travel agents and cruise line representatives, to ensure smooth coordination of travel plans
**Requirements:**
**Experience:** Previous experience in cruise sales, travel booking, or a related field is preferred
**Knowledge:** In-depth knowledge of cruise lines, ships, destinations, and onboard amenities is preferred
**Communication Skills:** Excellent verbal and written communication skills to effectively interact with clients and cruise line representatives
**Organization:** Strong organizational skills with the ability to manage multiple bookings and prioritize tasks efficiently
**Attention to Detail:** Meticulous attention to detail to accurately process bookings and meet clients' needs
**Customer Focus:** Dedication to providing outstanding customer service and creating memorable experiences for clients
**Tech-Savvy:** Proficiency in using booking platforms, reservation systems, and Microsoft Office suite
**Flexibility:** Ability to adapt to changing client demands and work in a fast-paced environment
**Education:** A high school diploma or equivalent is required. Additional certification in hospitality or tourism management is a plus
**Benefits:**
Competitive commission: Receive a competitive commission as you work as independent contractor
Travel Perks: Access exclusive discounts and perks on cruise bookings for personal travel
Professional Development: Opportunities for growth and advancement within the company
Flexible Schedule: Enjoy the flexibility of working remotely or from your own office location
**Join our team today and help our clients set sail on unforgettable cruise adventures around the world!** Powered by JazzHR S4jDq3n1Cm