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SUMMARY:
This position is responsible for providing administrative support to department partners during the processing of warranty claims, researching and resolving warranty Accounts Receivable issues as necessary. Scanning and quality control of all dealership documents according to established processes.
ESSENTIAL JOB FUNCTIONS:
Prepare and handle documents for scanning as needed and assign documents into document imaging system.
Index documents and view for quality control into AXAPTA.
Researches online databases to determine all recalls applicable to delivery and service coaches.
Contact manufactures regarding recalls on coaches.
Prepare required reports using Excel spreadsheets (Check-In repair orders).
“Final Posts” all warranty repair orders and all put-through repair orders.
Fill and maintain in-house supply order.
Help Service Advisors and Delivery Advisors with open repair orders.
Track and close “60 days or older” repair orders.
Document recall information on corresponding repair orders.
Manage and maintain log book for all recalls.
Mail letters to customers regarding any recalls on their coaches.
Prepare required reports.
Attend all company required meetings.
Additional responsibilities as requested or required.
QUALIFICATIONS and EXPERIENCE:
Professional in appearance and conduct.
Excellent time management and problem solving skills
Excellent organization skills, detail oriented, and ability to multi-task
Excellent verbal, written, and interpersonal communication skills
EDUCATION:
HS Diploma required
Full Time
$49k-63k (estimate)
04/28/2024
05/07/2024
The job skills required for Warranty Coordinator include Problem Solving, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Warranty Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warranty Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Warranty Coordinator positions, which can be used as a reference in future career path planning. As a Warranty Coordinator, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty Coordinator. You can explore the career advancement for a Warranty Coordinator below and select your interested title to get hiring information.