Job Summary:
We are seeking a highly organized and customer-oriented Front Desk/Treatment coordinator Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask effectively.

Responsibilities:
- Greet guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accurate information is collected
- Answer phone calls and respond to patients inquiries promptly and professionally
- Verify dental insurance benefits
- Create and present treatment plans
- Process payments and maintain accurate records of patients transactions
- Maintain a clean and organized front desk area
- Call patients & make sure the providers' schedule is fully booked

Experience:
- Previous experience in a dental office is required.
- Knowledge of Eaglesoft dental software is a must.
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent verbal and written communication skills
- Familiarity with dental terminology is beneficial for understanding patient needs

We offer competitive pay based on experience and qualifications. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Job Types: Full-time, Part-time

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

People with a criminal record are encouraged to apply

Experience:

• Customer service: 1 year (Required)
• Dental terminology: 1 year (Required)
• Eaglesoft: 1 year (Required)

Ability to Commute:

• Gaithersburg, MD 20882 (Required)

Ability to Relocate:

• Gaithersburg, MD 20882: Relocate before starting work (Preferred)

Work Location: In person