The Part-Time Leasing Consultant assists the Property Manager with administrative duties and leasing initiatives.

Essential Job Functions:

· Demonstrate an ability to support and contribute to the community team.

· Demonstrate strong oral and written communication skills.

· Participate in training to comply with new or existing federal and/or state laws.

· Ability to work a flexible schedule, including weekends and/or some holidays.

· Be neat, clean, and professional throughout the workday.

· Demonstrate an ability to diffuse and respond to customer concerns to avoid escalation of the problem.

Leasing:

· Greet prospective residents and qualify by overall criteria (ask questions, utilize completed guest cards, etc.)

· Immediately record all telephone and in-person contact with current, past, or prospective residents on appropriate reports.

· File and maintain completed guest cards according to the established procedures.

· Demonstrate knowledge of community and apartment/model units and apply product knowledge in addressing residents’ needs by communicating the features and benefits; close the sale.

· Have prospective residents complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.

Administrative:

· Accept rental payments and give immediately to Manager/Assistant

· Maintain current resident files

Resident Retention:

· Listen to resident requests, concerns, and comments when receiving telephone call or in-person visits.

· Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. If unable to respond to residents on all matters, follow up with resident in a timely manner.

· Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis.

· Maintain open communication with Property Managers and Maintenance.

· Contribute to cleanliness and curb appeal of the community on continuing basis.

· Assist in planning resident functions. Attend resident or community functions and participate as host for any functions as directed by Property Managers.

Job Type: Part-time

Pay: $14.00 per hour

Expected hours: 25 per week

Schedule:

• Day shift

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Lexington, KY 40514: Relocate before starting work (Required)

Work Location: In person