Love to help others? Enjoy interacting with people? We’re hiring for a part-time Customer

Service Attendant at our brand new Laundromat!

As a Customer Service Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.

We have several positions available across 1st, 2nd, and 3rd shifts on Monday-Sunday. Responsibilities will

vary depending on shift. Full-time and Part-time positions available.

This position will be located at East Town Market , 3118 Milton Rd Charlotte, 28215

Customer Service Attendant Responsibilities:

● Greet our customers and guests. Being bilingual is preferred, but not required.
● Become a laundromat expert who is able to troubleshoot any issues with our machines
● Sell laundry supplies and cover the front desk to keep our laundromat clean and welcoming
● Wash, dry, and fold laundry according to our process
● Care for our customer’s items as if they were your own
● Cleaning as needed
● Check in and organize laundry bags.
● Sort and prepare laundry for the wash, dry, fold process.
● Spot treat items that need special attention.
● Transport laundry from washers to dryers.
● Fold, pack, and package orders
● Maintain accurate records of customer specifications & items laundered throughout the cleaning process.
● Care for our customer’s items as if they were your own
● Other duties as assigned

What you’ll get as a Customer Service Attendant (all of this will be dependent on your location)

● This role starts at $12 per hour
● $300 Sign On Bonus after 25 worked shifts
● You'll work from the best Laundromat facility in the city. We have a clean, modern laundromat that is temperature controlled.
● Weekly pay every Friday

Job Requirements of a Customer Service Attendant

● Previous customer-facing customer service experience required
● Bilingual in English & Spanish preferred, but not required
● Prior experience working in a laundromat is a plus
● Positive attitude and ability to problem solve
● Ability to stand for 6 hour shift

Laundrolab Carolinas Holdco, LLC is an equal opportunity employer. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.

Laundrolab Carolinas Holdco, LLC is an independently owned and operated franchisee of LaundroLab,
LLC; LaundroLab, LLC shall have no authority over hiring or firing decisions of any specific employee and any employment agreement is specifically between the employee and LAundrolab Carolinas Holdco, LLC.

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: No less than 4 per week

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person

Work Location: In person