About Launch
Launch EL Charter School is part of a network of 14 EL Education (formerly Expeditionary Learning) and NYC Outward Bound schools in New York City and is the NYC network’s first charter school. EL is a proven educational model being implemented in over 150 district, charter, and independent schools across the country. Launch's mission is to prepare students in under-resourced communities to thrive in college and careers by providing a public education rooted in active learning experiences and powerful character development. We believe that students at all levels can be pushed and supported to do more than they think possible.
As an EL school, we believe that when a student is done with school and enters adult life, she will be judged for the rest of her life not by her performance on tests of basic skills, but by the quality of her work and the quality of her character. Our vision of student achievement therefore has three dimensions: Mastery of Academic Skills and Content, High-Quality Work, and Character. 
Launch is seeking an EEE Engagement, Enrichment & Experience Operations Coordinator to support all aspects of the Operations team and contribute to the overall efficient running of the school.
The ideal candidate will model our Launch Habits of Responsibility:
Integrity and Stewardship – Always works to do what is best and right for our community. Inspires confidence in others through consistent honesty and care.
Kindness and Collaboration – Makes others feel like they belong through demonstrating empathy and care 
Imagination and Spirit – Demonstrates an unyielding belief that we can accomplish our goals
Dedication and Practice – Uses each minute to support our mission and reflects on actions with a focus on continuous improvement
The ideal candidate will believe:
● All students can achieve at high levels 
● Families are essential partners for teachers 
● Ongoing feedback strengthens performance and outcomes
The ideal candidate will have:
● Knowledge around site operations and building school culture.
● Experience in creating and overseeing events and event plans.
● Strong project management and communication skills
● Has a passion for developing/strengthening staff and student culture.
● A critical lens for developing and executing strong events, initiatives, and projects.
● Unwavering commitment to Launch’s mission and to the EL Education model
● Exceptional ability to demonstrate our operating values in every aspect of their work
Compensation: Highly competitive and commensurate with experience, along with a full benefits package.
Launch is an equal opportunity employer and does not discriminate against any individual or group for reasons of race, color, creed, sex, age, culture, national origin, marital status, sexual preference or mental or physical disability.
Responsibilities:
Operational Leadership
● Serve as a liaison for staff and students, managing site operations, community relations, and overall school culture.
● Spearhead strategic data, planning, and forward-thinking initiatives.
● Own, prepare, and execute large-scale building and operational projects throughout the school year.
● Oversee daily school operations, technology, and office management.
● Support student-facing enrichment, celebratory, and extracurricular opportunities.
● Develop and administer monthly staff, student, and family surveys.
Project Management & Communications 
● Support Launch strategic communications including website updates, social media and family emails
● Manage operational planning for academic events, conferences, and activities.
● Lead planning for DOE surveys, lunch forms, intent to return, and other related projects.
● Coordinate end-of-year, summer, and start-of-year operations.
● Co-manage family engagement and staff experience event calendar, logistics, purchasing, and execution.
● Partner with the Operations Manager for logistics and planning of exams and assessments.
● Coordinate alternative schedules for half-days, community events, and testing.
● Coordinate dental, vision, and donation services for students.
Operational Support
● Assist Operations teams with various projects, including school lunch forms, immunization compliance, NYC School Survey, student files, and re-enrollment forms.
● Participate in Operations team meetings to ensure informed collaboration.
Community Engagement
● Strategically increase family engagement and investment.
● Spearhead monthly family engagement events and support outreach for school-based events and services.
● Create opportunities for families to engage within the school community.
● Support heritage month activities and events.
Office Management
● Ensure a welcoming main office environment, managing operational systems, cleanliness, and people.
● Support with answering phones, greeting students, processing new admissions, and routine mailings.
● Manage front desk operations, serving as the point of contact for students, families, and staff.
● Support student enrollment operations, including recruitment events and enrollment documentation.
Miscellaneous
● Lead whole school training/onboarding sessions for operational projects.
● Support training and coaching of junior operational staff.
● Collaborate with department subjects and teams for operational projects.
● Support optimal operational success in the building.
● Conduct ALMA Training and whole school walkthroughs with new staff.
● Other duties as assigned based on school needs.
Requirements:
● Bachelor's degree in a relevant field (preferred).
● Proven experience in operations and project management.
● Strong organizational and communication skills.
● Ability to multitask and thrive in a dynamic environment.
● Commitment to fostering a positive and inclusive school culture.