What's in it for you? Competitive pay based on experience!

We offer membership to our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel related expenses like airfare, car rental and more.

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k) with company match, ancillary benefits, and much more! Southcape Resort in Mashpee, MA is managed by LaTour Hotels and Resorts, Inc., and as an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

POSITION SUMMARY

The Maintenance Manager manages a property’s facility and grounds maintenance program through planning, supervision of staff, adherence to established standards, and preparation of related reports. This position helps ensure maximum production, safety, quality, and consistency while protecting the company’s assets and ensuring a safe and pleasant environment for guests and employees.

ESSENTIAL FUNCTIONS

The Maintenance Manager

• Initiates, implements, and manages the maintenance program based on best practices in the resort industry, with an emphasis on planning/scheduling and preventive maintenance.
• Maintains and repairs maintenance shop equipment.
• Ensures that maintenance staff are adequately trained, equipped, and motivated to perform assigned work in a safe, timely, and cost-effective manner.
• Communicates regularly and effectively with all staff to ensure clarity regarding expectations and a positive work environment.
• Assists with hiring of maintenance staff, rewards and disciplines as appropriate, and conducts performance reviews.
• Maintains and updates operating and training manuals.

OTHER FUNCTIONS
The Maintenance Manager may also:

• Carry out other responsibilities as assigned by Resort Management.

POSITION QUALIFICATIONS:

Education/Credentials

• This position requires a high school diploma or GED.
• EPA Certification

Experience

• This position requires 5 years of building maintenance experience, preferably within the hospitality industry.
• A minimum 2-3 years of supervisory or management experience is required.

LHR’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Initiative: Ability to make decisions or take actions to solve a problem or reach a goal.

Goal Oriented: Ability to focus on a goal and obtain a pre-determined result..
Management Skills: Ability to organize and direct oneself and effectively supervise others.
Motivation: Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Project Management: Ability to organize and direct a project to completion.

Other Requirements

Must possess a valid driver’s license.

PHYSICAL REQUIREMENTS

WORK ENVIRONMENT

The Maintenance Manager works both inside and outside in different weather conditions and will also require work inside in an office environment. Work will require flexibility and the ability to constantly move focus from one task to the next. Hours may include some evenings, weekends, and holidays.