This position allows for 2-3 days per week remote / work from home.
Salary: $130,000 - 160,000/year

We are growing fast as we rebuild our platform on the latest technologies for the web and mobile. We are seeking an Saas Devops engineer with high-caliber natural talent and significant depth and breadth of cloud native experience to help on our journey to transform our platform using the latest cloud technologies. What you’ll do…

• Support the development, deployment, post deployment and evolution of our solution in an agile environment working in collaborative, value-driven teams, with both internal and geographically distributed external team members to build innovative customer experiences for our clients.
• You will take part in the entire life cycle from ideation to deployment and post deployment ongoing SaaS production support
• Plan and manage medium to high complexity production support tasks and activities that require subject matter knowledge regarding general application and infrastructure support (e.g., incident, change, problem management, controls, monitoring production processing) and ITIL framework.
• Working closely with software development team on DevOps artifacts, deployment architecture and progressive deployment of the application in various environment.
• Create and Execute runbook instructions and escalates unresolved issues to proper stakeholders
• Monitor application as per monitoring tools and escalates/takes appropriate actions based on the alerts received
• Promptly takes action on the calls received from support team to ensure there are no escalations on his/her area of work
• Follows the established and approved support model
• Manage continuous delivery practices to deliver high-quality software as well as value to end customers as quickly as possible.
• Mentor less-experienced peers through both your technical knowledge and leadership skills sharing knowledge on DevOps best practices.
• Support in identifying and implementing measurements of success for the team.
• Open to work in shift as needed for 24*7 support environment.

Requirements:

• 2 years’ experience in cloud production operations, SaaS operation, DevOps experience and extensive AWS cloud infrastructure experience.
• Issue Tracking and incident management using tools like Jira, Zendesk, Confluence, etc.
• Infrastructure as code and other related CI/CD Tools like Terraform, Jenkins, Helm, SonarQube, Nexus, Gradle.
• Container-Orchestration – Deploying and Scaling Microservices, Containers/Kubernetes Production Patterns, etc.
• Cloud infrastructure monitoring, management, and load balancing strategies using AWS resources like EC2, Kafka, Gloo, ElastiCache, Elasticsearch, Lambda, CloudFront, S3, WAF, Route 53, DNS, Subnetting, AWS Aurora, PostgreSQL, RDS Clustering, etc.