Job Title: Patient Care Coordinator (Aesthetic Sales)

Location: San Carlos, CA

Why LaserAway?

At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services. Our innovative environment features cutting-edge medical technology, and our supportive culture fosters a collaborative and uplifting office atmosphere. Join the leader in non-surgical aesthetic treatments, with over 140 locations nationwide, and be part of our fast-growing company.

Role Overview:

As a Patient Care Coordinator (Aesthetic Sales) at LaserAway, you play a crucial role in delivering exceptional customer service and driving sales of our hair removal and non-surgical cosmetic services. If you are a confident, high-integrity, customer-centric individual with a track record of sales success, we want to hear from you. You will handle consultations and generate enthusiasm for our non-invasive procedures, supported by warm leads provided by our expert marketing team.

Compensation:

Enjoy a competitive pay rate of $20/hour plus lucrative commission opportunities. Earn 7.5% commission on sales up to $39,999, and an uncapped 10% commission on everything over $40,000 per month. On average, our sales representatives make between $65,000 and $90,000 annually.

Key Responsibilities:

• Schedule appointments with warm leads, conduct consultations, and expertly describe LaserAway’s treatments and skin care line.
• Build rapport with potential patients, explain product and service capabilities, overcome objections, and prepare financing contracts with lenders like Care Credit.
• Introduce new products and services to existing accounts.
• Upsell additional products and services to ensure continued client engagement.
• Evaluate current aesthetic treatment processes and recommend new products and services.
• Check patients in/out, ensure a positive experience, maintain a clean and professional clinic.
• Restock inventory, light cleaning, assist clinicians with room turnover, and uphold brand standards.
• Greet patients warmly, offer beverages, and ensure a welcoming atmosphere.
• Follow LaserAway policies and protocols.
• Weekend availability is required for both weekend days every week

Qualifications:

• Previous sales experience preferred but not required
• Strong interpersonal and communication skills
• Ability to multitask, stay attentive to patients, and be flexible to business needs
• Ability to work independently and as part of a team
• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Compensation and Benefits:

• Generous Compensation: Competitive base pay with uncapped commission potential.
• Healthcare Benefits: Comprehensive health, dental, and vision insurance.
• 401(k) Plan: Robust retirement plan with company matching.
• Paid Time Off: Generous PTO, including holidays and vacation days.
• Employee Discounts: Substantial discounts on all LaserAway products and services.
• Career Growth: Numerous opportunities for career advancement and personal development.
• Supportive Culture: Uplifting office environment focused on teamwork and collaboration.
• Cutting-Edge Technology: Access to the latest in aesthetic dermatological treatments.
• Engaging Work Environment: Dynamic, fast-paced industry with a company that values your contributions.

Physical Requirements:

• Ability to stand and sit for long periods
• Operate a computer and phone system
• Engage in physical activities such as standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending
• Clear speech and understanding of others

Join us at LaserAway for a rewarding career in a dynamic and inclusive work environment.

This job description is not all-inclusive and may be amended at any time. LaserAway is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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