LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician to join their team.

This position is based in Schaumburg, IL. This is a contract-to-hire position.

Help Desk Technician Responsibilities :

• Mobile device support
• Printers, iPad, laptop support and break / fix work
• Lots of iPad and iPhone configurations and troubleshooting
• Address applications malfunctioning
• Set up devices
• Laptop connectivity issues
• Printer work
• Active Directory password resets
• Level 1 troubleshooting

Help Desk Technician Requirements :

• 1-2 years of corporate help desk experience
• Bachelor's degree in computer science or related preferred
• Experience working in a fast-paced environment
• Experience troubleshooting Microsoft Office applications
• Experience troubleshooting Windows or mobile operating systems
• Demonstrated ability for critical thinking and problem solving
• Excellent verbal and written communication
• IT support ticketing system experience important, but not required

If you have the experience listed above, possess a great attitude and are looking for an opportunity with a stable and established employer, this is the role for you!