Open office and arrive to work on time and be consistent with attendance.
Answer the phone within 3 rings.
Greet patients professionally and check them in.
Collect payments and make sure everything balances at the end of shift.
Scan new patient paperwork.
Get updates from existing patients and verify demographic information.
Call no show patients to reschedule. Task/route the physician or medical assistant with the reason and outcome of the patients no show.
Keep up with tasks assigned via UroChart.
Check batch accuracy at the end of every shift and fix and problems with monies collected the day before.
Make sure the office mail gets out daily.
Check patients out, schedule follow up appointments if needed and give patient the handouts according to the procedure.
Process co- payments from the patients at the time of check in.
When referring patients out set their appointments up while patient is still in the office.
Call in lab and diagnostic orders for patients and /or give patients lab slips.
Make 2nd confirmation phone calls for the next day.
Work the bumped list as assigned.
Close office.
Order office supplies.
Willingness to work overtime when requested.
Conduct self in accordance with Las Vegas Urology's employee manual.
Maintain strictest confidentiality; adhere to all HIPAA guidelines and regulations.