Essential Functions, Duties, and Responsibilities:

• Supervise operational and administrative activities to include timekeeping, scheduling, balancing, opening, and closing activities.
• Drive branch results that align with the achievement of Success Sharing goals.
• Grow market share of loans and deposits for members assigned to branch and new members joining Langley.
• Support and coach the sales and service culture by providing individual and team coaching weekly and monthly. 
• Deliver on-going feedback on staff performance and development.
• Foster teamwork by professionally interacting with peers, supervisors and other Langley employees.
• Actively participate in cross departmental collaboration to ensure effective and efficient communication.
• Participate in ongoing evaluation of processes and procedures to ensure the member experience is met.

• Process consumer loan products and services ensuring compliance with Federal Regulations and Credit Union policies and procedures to include personal, auto, home equity line of credit, and credit cards.
• Process all types of transactions for members including, balance inquiries, transfers, payments, loan advances, account opening, and all other requests.
• Provide assistance to members with all account and loan related service needs including offering financial advice that will improve their financial well-being.
• Complies with all Credit Union policies and regulatory requirements.

Qualifications:

• Bachelors Degree in related field or equivalent experience in a financial institution or Retail Sales industry.
• Two years supervisory experience preferred.

Our Keys to Success:

• Service Champion – Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassador – Demonstrates a passion for Langley’s vision, encouraging diversity, equity and inclusion while considering Langley’s values when making decisions and taking accountability for delivering results.
• Agile in Action – Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven – Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learner – Maintains an understanding of Langley’s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to sit, use hands to handle or feel, reach with arms, and talk or hear. The employee is occasionally required to walk, stand, taste or smell, and stoop, kneel, crouch, or crawl. Occasional lifting up to 10 pounds is required. Specific vision requirements for the job include close vision (at 20 inches or less), distance vision (20 feet or more), and color vision. 

We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!