Lane and Associates is seeking an experienced Treatment Coordinator to join our top notch, fun loving team at our Fayetteville office! We offer:

• Competitive pay!
• Insurance Coverage Plans (Health, Vision, Dental, Life, Disability, FSA, and more!)
• 401K employer match plan after 90 days!
• Quarterly Performance Bonuses!
• Paid Time Off & Paid Holidays!
• Half Day Fridays!
• Volunteer opportunities with our Smile Squad to redeem points for awesome prizes!
• Company social events & social media campaigns throughout the year!
• Birthday and work anniversary surprises sent directly from the owners!
• Employee discounts program at major retailers!
• and so much more!

Overall Responsibility:

The Treatment Coordinator is essential to ensuring patients receive a 5-star experience. They are responsible for providing excellent patient care that begins with the initial phone call, and includes managing multiple provider schedules, as well as enforcing patient financial obligations, and assisting in dental insurance details related to treatment planning case acceptance.

Key Tasks & Responsibilities:

Daily/Weekly/Monthly Tasks will include, but are not limited to:

· Managing a multi-line phone system

o Schedule/Reschedule patient appointments

§ Gather all patient’s persona/insurance information and update current information on file.

o Confirm and document patient appointments

§ Ensure the next day’s schedule is filled for all providers (Doctors &Hygienists)

· Enforces the company’s financial policy by collecting and entering payment transactions accurately.

· Checking in patients utilizing Denticon software, and ensuring proper paperwork is given and completed by patients.

· Enters transactions and posts payment at time of patient check-out.

· Verifies insurance coverage and eligibility and updates information into Denticon accurately

· Maintaining electronic records privately for patients by scanning/sorting properly

· Maintain office lobby/waiting room cleanliness

· Other duties as assigned.

Skills & Attributes:

· Excellent planning, attention to detail, and organizational skills

· Strong interpersonal and communication skills

· Ability to multitask

· Professional appearance and manner

· Computer literacy

Job Specifications:

· High School Diploma or GED

· have at least 1-2 years’ experience in dental office setting

· Denticon experience is a plus

· Ability to lift 15-20 lbs.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday

Application Question(s):

• Have you ever been employed at Lane & Associates Family Dentistry or NC Oral Surgery Orthodontics? Yes or No. If yes, please explain your reasoning for leaving.

Experience:

• Dental Treatment Coordinator: 1 year (Required)
• oral surgery, pedo, and/or orthodontic: 1 year (Preferred)

Ability to Commute:

• Fayetteville, NC 28305 (Required)

Ability to Relocate:

• Fayetteville, NC 28305: Relocate before starting work (Required)

Work Location: In person