At Lane & Associates Family Dentistry, we love to make you smile! We are currently seeking an experienced Insurance Plan Specialist to join our top notch, fun loving team at our Central Billing Office in the Durham Miami location! (This position is in office - not remote). We offer:

• Competitive pay!
• Insurance Coverage Plans (Health, Vision, Dental, Life, Disability, FSA, and more!)
• 401K Employer Contribution Plan after 90 days!
• Employee Assistance Program!
• Quarterly Performance Bonus potential!
• Paid Time Off & Paid Holidays!
• Half Day Fridays!
• Volunteer opportunities with our Smile Squad to redeem points for awesome prizes!
• Company social events & social media campaigns throughout the year!
• Birthday and work anniversary surprises sent directly from the owners!
• Employee discounts program at major retailers!
• and so much more!

Lane & Associates Family Dentistry provides 5-star patient care and service in a family friendly atmosphere. Come see why working at Lane & Associates Family Dentistry will make you smile! Join our team today!

Overall Responsibility:

The Insurance Plan Specialist will fill an important role for safeguarding our company’s revenues. The goal and overall day to day expectations will be to contribute to decreasing the current A/R in the practices, making sure plans are entered correctly and information is up to date, so the office can present accurate treatment plans to the patients. They will also ensure that plans are not duplicated in the system and they are linked to the correct fee schedule.

Key Tasks & Responsibilities:

Daily/Weekly/Monthly Tasks will include, but are not limited to:

• Reviewing the schedule
• Calling the insurance companies and utilizing web access to receive insurance verifications and eligibility for patients.
• Creating Plans in Denticon:
• Adding the insurance name, Group number, Employer, Maximums and deductibles
• Listing exceptions, Non-Dup, waiting periods, missing tooth clause, replacement clauses
• Entering benefits with frequencies and age limitations
• Attaching to the correct fee schedule.
• Attaching plan up to patient, listing maximum used, frequencies for exams, x-rays, cleanings
• Other duties as assigned

Skills & Attributes:

• Excellent planning, analytical, and organizational skills
• Ability to trouble-shoot insurance denials effectively
• Excellent interpersonal and communication skills
• Possess a positive attitude
• Professional appearance and demeanor
• Computer proficiency

Job Specifications:

• High School Diploma or GED
• Minimum of 1-2 years' experience in a dental office or dental billing/insurance environment
• Denticon experience is a plus
• Ability to lift 15-20 lbs.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• If hired for this position, will you consent for a pre employment drug screening?
• Have you ever been employed by Lane & Associates Family Dentistry or NC Oral Surgery Orthodontics? Yes or No. If yes when did you work here and what was the reason for leaving?

Experience:

• Dental insurance: 1 year (Required)

Ability to Commute:

• Durham, NC 27703 (Required)

Work Location: In person