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A Player Service Representative is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages credit applications.
ResponsibilitiesSale and redemption of casino chips and coin for cash (chips, foreign chips) and other like money items
Issuance and redemption of Markers
Customer deposits/withdrawals
Cashing of checks utilizing computer terminals
Establish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelines
Balancing assigned funds
Create and issue Players Club cards and promote the program and related promotions
Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information
Ensure the protection of customer’s rewards and credit lines
Minimum of one year of cash handling experience
Ability to operate a computer terminal and communicate with the public in a clear and friendly manner
Knowledge of 10 key, balancing of banks
Solid decision-making, organization, and interpersonal skills
Ability to thrive in a fast-paced multi-tasking, hands-on environment
Minimum age is 21 years old
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Pay RangePart Time
Restaurants & Catering Services
$30k-38k (estimate)
05/18/2024
05/19/2024
landrysinc.com
CHICAGO, IL
<25
1980
JEFF PAGNOTTA
<$5M
Restaurants & Catering Services
Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment leader based in Houston, Texas. The company operates more than 600 establishments around the world, including well-known concepts, such as Landrys Seafood House, Bubba Gump Shrimp Co., Rainforest Cafe, Mortons The Steakhouse, The Oceanaire Seafood Room, McCormick & Schmicks, Chart House, Saltgrass Steak House, Del Friscos Double Eagle Steakhouse, Palm Restaurants, and Mastros Restaurants. The company also operates a group of signature restaurants, including Vic & Anthonys Steakhouse, Grotto, Willie Gs, ...and others. The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA. The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including The Post Oak Hotel at Uptown Houston, Westin Houston Downtown, Kemah Boardwalk Inn and The San Luis Resort, including the Hilton Galveston Island Resort and Holiday Inn Galveston on the Beach located on Galveston Island.
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