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Retail Associate - FT - Dirksen
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$26k-33k (estimate)
Full Time 1 Week Ago
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LAND OF LINCOLN GOODWILL INDUSTRIES INC is Hiring a Retail Associate - FT - Dirksen Near Springfield, IL

Job Details
Level
Entry
Job Location
Springfield Dirksen Store - Springfield, IL
Remote Type
N/A
Position Type
Full Time
Education Level
None
Salary Range
$14.00 Hourly
Travel Percentage
None
Job Shift
Any
Job Category
Retail
ESSENTIAL JOB DUTIES
Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees' differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.
Job Title : Retail Associate
Job Location:
Department : Retail operations
Reports To : Store Manager
Classification : Non-Exempt
EEO-1 Category: Laborers and Helpers
Safety Sensitive: No
Position type: Full Time
Job Summary
Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to work with integrity and a positive attitude at all times.
Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor's door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands.
Essential Job Duties
The Retail Associate will be trained to perform any duty assigned in the store
Cashiering
  • Performs all register transactions accurately
  • Maintain sales floor and cash register stock level according to standards
  • Follow general housekeeping standards
  • Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
  • Understand and achieve quotas to meet sales goals
  • Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
  • Merchandise sales floor when needed
  • Recovering to maintain sales floor product levels and to keep the store cleaned and organized
Perform janitorial and housekeeping duties as needed
Sales Floor
  • Performs all registered transactions accurately when assigned
  • Maintain sales floor stock level, properly merchandised (Sized) and categorized
  • Follow general housekeeping standards
  • Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
  • Understand and achieve quotas to meet sales goals
  • Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
  • Recovering to maintain sales floor product levels and to keep the store, cleaned and organized
  • Perform janitorial and housekeeping duties as needed
Donor Door
  • Check, accept, unload and process donations from the customer
  • Accurately maintain daily donation records
  • Sort and process donations according to the current LLGI Standard Operating Procedures (SOP)
  • Unload and load trailers and straight trucks according to standards
  • Perform opening and closing procedures
  • Prepare required records and reports
  • Perform janitorial and housekeeping duties as needed and act as a Material Handler when needed or assigned
Processing and Pricing
  • Unload, inspect, and sort donated goods following the current LLGI SOP
  • Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area
  • Transport stock to and from workstations
  • Effectively manage time to ensure that work is completed efficiently and in accordance with production standards
  • Assume responsibility and accountability for the completion of job duties and meet production goals
  • Contribute to team success by involving others in work processes, decisions and actions
  • Perform janitorial and housekeeping duties as needed
Material Handling
  • Transport stock to and from workstations, donor doors, and staging areas
  • Assist processors in swapping full equipment with empty ones to expedite operations
  • Help price furniture and keep them going from door directly to sales floor
  • Assist in cutting cardboard and filling the cardboard gaylords
  • Perform janitorial and housekeeping duties as needed
Core Competencies
Adaptability Communication Managing Conflict Tenacity Stress Tolerance Urgency
REQUIREMENTS
Education, Experience, and Credentials
Basic math skills
Understands and follows LLGI policies and procedures.
Requires the ability to be consistently at work and on time on scheduled work days.
Embraces the mission, vision, and values of LLGI.
Knowledge, Skills, and Abilities
Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality
Demonstrates professionalism, integrity and ethical behavior
Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters
Conveys information clearly through verbal communication
Works independently while fostering a strong team atmosphere
Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and
inclusion throughout the organization.
Interacts with people in a manner that enhances their dignity, privacy and confidentiality.
Requires a high level of professionalism, integrity, business conduct and ethical behavior.
Understands and follows LLGI policies and procedures.
Requires ability to be consistently at work and on time on scheduled work days.
Embraces the mission, vision and values of LLGI.

Physical Requirements
Lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten
(10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high
Push and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 pounds
The ability to bend and reach into gaylords five (5) feet high to remove clothing and housewares
Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns
Stand for long periods throughout the day
The ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling,
crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, to sorting and hanging clothing, and
placing housewares on shelves and racks
Demonstrate visual acuity to evaluate donated items for quality
The ability to identify smells to evaluate donations for undesirable odors such as mold, must, dust, bodily fluids
and/or urine.
Environmental Conditions
Work in a light industrial/warehouse environment with exposure to heat and cold
Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair
Tools and Equipment
Cash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts,
wheeled deep carts, wheeled z-racks, handheld pricing machine, handheld tagging machine, pallet jacks, basic
retail equipment, personal protective equipment, hand trucks, furniture dollies, 4-wheel metal/plastic cages,
material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, forklifts, stackers (if
applicable)

Regular Contacts
LLGI Staff Volunteers/Community Service Workers Vendors/Suppliers
General Public Donors/Customers Service Participants

Apply today. Our Goodwill team is waiting for YOU!

Job Summary

JOB TYPE

Full Time

SALARY

$26k-33k (estimate)

POST DATE

04/15/2024

EXPIRATION DATE

05/04/2024

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