Are you a dedicated, well organized, and detail-oriented person who prides yourself on being a team player? Do you have the ability to multi-task and be self-driven? If you are looking to work in a fast-paced environment this may be the position for you!

JOB SUMMARY

The Office Support II position provides customer service to employees, citizens, and vendors. This position also provides clerical support to the staff within the Human Resources Office and serves on the Wellness Team. This position involves not only typical routine clerical duties, but also unique, non-routine duties to support projects of senior staff members. An essential function of Office Support II is the ability to maintain confidentiality at all times.

The ideal candidate will be able to provide outstanding and consistent customer service. The candidate will be able to efficiently use Microsoft Word, Excel, PowerPoint and PeopleSoft HRMS and possess the ability to design and produce flyers & posters for events.

Maintains current and terminated employee files and data files.

Processes separated employees’ requests for refunds for retirement monies.

Processes personal information changes for active and retired employees and communicates those changes to all vendors relating to the individual’s enrollments.

Assists the Benefits Manager with billing reconciliation, union dues reconciliation, preparing and distributing benefit information as requested. Assists with all phases of employee/retiree open enrollment as requested.

Assists Deputy Director with completion of HR documents & tracking to include unemployment compensation, discipline, grievances, etc.

Assists in document preparation for employee retirement quotations.

Completes and returns employment verification requests, releasing only approved data.

High School education or equivalent

Two years minimum experience in clerical and/or customer service field

Two years’ experience in Human Resources preferred

• Criminal background check

ADDITIONAL INFORMATION

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.