Do you have the dedication and enthusiasm to support people in achieving their goals and advancing their lives? 

Join our Team!

Title: Program Manger

Job Requisition No.: 1659

Program: Ontario & Seneca Apartment Programs, Geneva, NY

Shift Schedule: Monday – Friday 8:30am–5:00pm

Salary: Salary pay range is min. $41,860 to a max. $54,513 per yr. based on education & experience

Benefits 

• Lump Sum of Personal Time Off (PTO) 
• 401(k) with Agency match
• Voluntary Medical/ Dental/ Vision 
• Employer Funded Life Insurance
• 9 Paid Holidays and 1 Floating Holiday 
• Employee Assistance Program (EAP)
• Tuition Assistance

Agency Overview

Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential. Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service.

Essential Job Functions Overview

With the general supervision of the Residential Program Director, performs a wide range of administrative, training, reporting, and personnel management functions related to the day-to-day operations of a supervised residential facility for persons with mental illness. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals’ boundaries and differences.

Essential Job Functions:

• Administration:

1. Provide on-going leadership in accord with an annual work plan
2. Develop appropriate methods to ensure the quality delivery of services, including the development and implementation of restorative service plans and the timely billing of same
3. Monitor resident progress and respond to resident emergency needs and grievances in a timely manner
4. Review the program’s required documentation
5. Generate necessary reports, correspondence, memos, records and forms
6. Manage expenses in accord with organization guidelines
7. Identify and resolve problems that may inhibit the effective and efficient delivery of services
8. Supervise the planning and implementation of recreational, educational, and cultural activities
9. Ensure compliance with all relevant laws and regulations
10. Develop and maintain an inventory of standard residential furnishings, equipment, supplies and food within Lakeview’s budgetary guidelines and procedures
11. Conduct routine site inspections
12. Transport clients to and from appointments as necessary
13. Recommend residence maintenance needs to Director
14. Ensure the expeditious remedy of any crisis or otherwise hazardous situation

• Supervision: 

1. Provide daily support and supervision to direct care staff including, but not limited to, orientation and training of new staff, on-going assessment of staff development needs, and recommendations of appropriate resources to meet those needs
2. Prepare staff schedules, interview and hire new staff
3. Provide regular and constructive feedback to staff and conduct performance reviews
4. Provide guidance and support to staff through participation in the Supervisor on-call rotation 

• Program Planning, Development and Monitoring: 

1. Actively participate in meetings to include the following:

• Organization meetings
• Department and team meetings
• Case conferences
• Treatment and/or admissions and discharge planning meetings
• Through consultation with the Program Director, help develop an annual work plan incorporating organization and department goals and standard

Experience, Education, & Physical Qualifications:

Typical qualifications would be possession of a bachelor’s degree in human services (or a related field) and Three years of relevant experience or an Associate’s Degree in Human Services (or a related field) and five years of relevant experience. Supervisory experience preferred.

Knowledge:

Extensive knowledge of mental health issues and the psychiatric rehabilitation model; psychology, personality, and group dynamics; the human services system; principles and practices of conflict and crisis management; adult learning and motivation; employee supervision; household and business management. 

Any internal candidate interested in this employment opportunity, please visit our web site at www.lakeviewhs.org. 

Lakeview Health Services, Inc. complies with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran. Further, Lakeview Health Services, Inc. will not discharge or otherwise discriminate against applicants or employees who inquire about, discuss, or disclose their compensation or that of others, subject to certain limitations.