1 Patient Services Representative I Job in Glendale, CA
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LAKESIDE MEDICAL ORG, A MEDICAL GROUP, INC. is Hiring a Patient Services Representative I Near Glendale, CA
Position Summary:
Responsible for greeting patients, collection of payments, insurance eligibility verification, delivering excellent customer service, answering phone calls, addressing patient questions and providing overall welcoming environment
Essential Duties and Responsibilities include the following:
- Patient Services Representatives are responsible for supporting and assisting other Patient Services Representatives to grow and develop.
- Answer all incoming calls in a pleasant and professional manner, route to the appropriate person and/or take message.
- Greet all walk-in traffic in a pleasant and professional manner, determine whom they need to see and call that person to the front to meet their visitor.
- Smile and make eye contact when greeting patients and other customers.
- Demonstrate care, concern and courtesy when interacting with all internal or external customers.
- Display warm and pleasant personality, emphasizing tact, empathy and patience.
- Display professionalism, good judgment, maturity and fairness when interacting with others.
- Ability to handle a multitude of assignments, meeting all given deadlines
- Responsible for incoming/outgoing schedule of personnel and visitors log.
- Responsible for incoming/outgoing packages (UPS, FedEx) and package log.
- Maintain conference room calendars/schedules.
- Ability to stay busy during quiet times in front, e.g. sort paperwork, collate mail, encounter data.
- Adhere to company policy regarding unauthorized use of Internet for personal business during work hours.
- All other duties as directed by management.
The pay range for this position at commencement of employment is expected to be between $18 - $20 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.
The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.
Full Time Position Benefits:
The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.
Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.
Health and Wellness:
- Employer-paid comprehensive medical, pharmacy, and dental for employees
- Vision insurance
- Zero co-payments for employed physician office visits
- Flexible Spending Account (FSA)
- Employer-Paid Life Insurance
- Employee Assistance Program (EAP)
- Behavioral Health Services
Savings and Retirement:
- 401k Retirement Savings Plan
- Income Protection Insurance
Other Benefits:
- Vacation Time
- Company celebrations
- Employee Assistance Program
- Employee Referral Bonus
- Tuition Reimbursement
- License Renewal CEU Cost Reimbursement Program
- Business-casual working environment
- Sick days
- Paid holidays
- Mileage
Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.
Requirements:Education and / or Experience:
- High School diploma or equivalent.
- Customer service experience
- Practice proper e-mail etiquette
- Good written and verbal communication skills.
- Knowledge of Windows-based computer skills preferred.
- Well organized.
- Ability to work in a high volume fast pace environment
- Microsoft office programs.
Patient Services Representative II Education/Experience Requirements:
- 2-5 years' experience in a medical office setting, as evaluated by the Company
Patient Services Representative III Education/Experience Requirements:
- 5 years' experience in a medical office setting, as evaluated by the Company
Job Summary
Full Time
$39k-48k (estimate)
04/28/2024
05/08/2024
The job skills required for Patient Services Representative I include Customer Service, Microsoft Office, Initiative, Life Insurance, Teamwork, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative I positions, which can be used as a reference in future career path planning. As a Patient Services Representative I, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative I. You can explore the career advancement for a Patient Services Representative I below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Step 3: View the best colleges and universities for Patient Services Representative.
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