Lakeshore Sport & Fitness is Chicago's #1 Destination for Sport, Fitness & Fun! Check out all we have to offer here: https://www.lakeshoresf.com/join-our-team/. This position is at our Lincoln Park location.
Team Member Perks!

• Complimentary Family Membership
• Complimentary Child Care for Staff Children
• Medical, Dental, Vision, Short & Long Term and Life Insurance
• Paid Time Off
• 401K
• Employee Financial Relief Program
• Daily Discounted Employee Meal Program
• Winter and Summer Team Member Celebrations
• Entrepreneurial and collaborative team environment
• 50% off club services
• Free Parking

Essential Functions:

• Support the Tennis Director with admin, customer service, onboarding new hires, and building new programs.
• Process all enrollment and billing related to Tennis. Including the program build out and maintaining data in the POS system.
• Use the POS system to adjust lesson scheduling, move courts, and pivot as needed.
• Pull data from the POS system for re-enrollment.
• Work with Program Director to support one another with program and admin needs.
• Submit marketing requests for updates signage, brochures, and website updates. Is responsible for making sure those platforms stay updated with the correct information.
• Communicate with Tennis Pro's on changes to courts, lessons, etc.
• Support the onboarding of new pro's, supporting them through the new hire process, and continuing to help them align with core values and expectations.
• Assist in all areas of operations; assume a leadership role within the club with a positive attitude and a collaborative approach to team- work.
• This job requires the ability to work at least one full day a weekend.

EDUCATION/EXPERIENCE:

• Must have experience in Tennis Programming either as a customer / player or service provider

• Experience in member services preferred
• Strong organizational and communication skills.
• Must be proficient in email, Excel, and POS systems.