Job Description

As a Food & Beverage Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Lakeshore Sport & Fitness food & beverage products and services.

Lead Responsibilities

• Responsible for end of shift notes, inventory lists, and re-stocking
• Ensuring levels of service is maintained at all times and counter attendant is behind counter at all times.
• Prioritizing and leading market team during shift
• Opening and closing responsibilities
• Oversees team to ensure the shift runs smoothly

Counter Attendant Responsibilities

• Greet and service members in a friendly and professional manner
• Attentively and promptly respond to member needs
• Process F&B transactions at the counter for members by scanning their membership cards
• Audit and confirm inventory is stocked at all times. End of shift inventory-report out of stock items to shift supervisor.
• Operate and be fluent in POS system
• Prepping and making smoothies
• Clean and keep work area sanitized and orderly
• All basic counter service and ordering service

Qualifications

• Working toward High school diploma or GED
• Must have appropriate F&B certifications
• Minimum of six months customer service experience
• Minimum of six months F&B experience preferred