Lakeland Sleep & CPAP has been helping patients with their sleep health since 2003. Lakeland offers sleep testing as well as CPAP therapy. We are seeking a proven health care professional to join our Blaine team and provide best in class services and further our mission of helping people “sleep great, feel great.”

Position Overview:

This position will be responsible for all DME CPAP supply orders and processing.

Duties and Responsibilities

• Receive and process all incoming CPAP supply orders. This includes phone, email, voicemail and web orders.
• Create and maintain patient charts/templates as appropriate
• Obtain all necessary documents required for order from patient
• Create Delivery ticket
• Send necessary information to billing
• Assist with Patient questions or transfer to Clinical Specialist as appropriate
• Back up support for patient’s CPAP needs including supply request, downloads, mask refits, etc.
• Perform other general duties that may be assigned from time to time

Skills and Specifications

• Outstanding patient/customer service skills
• Professional demeanor
• Good business judgement with excellent organization and communication skills
• Strong attention to detail
• Ability to work with minimal direction, but understands the value of interaction with team members, patients, and providers
• Excellent computer skills and ability to quickly learn new data base programs
• Familiarity with CPAP therapy and equipment helpful but not required
• Desire to drive results with the highest level of patient care and professionalism

Education and Qualifications
*

• High School Diploma
• Minimum of 1-year health Care experience
• Reception experience preferred but not required
• EMR experience Preferred but not required
• Brightree experience helpful but not required

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Blaine, MN 55434: Relocate before starting work (Required)

Work Location: In person