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Patient service representative
$40k-53k (estimate)
Full Time 2 Weeks Ago
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Lake West Medical Center is Hiring a Patient service representative Near Mentor, OH

JOB DESCRIPTION

Description

Essential Functions

  • Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
  • Representatives must use quality customer service techniques to ensure patient needs are met.
  • Maintain professional interpersonal skills with patients, physicians and co-workers.
  • Supports department operations.
  • Demonstrates leadership abilities : resolves issues, monitors schedules, assists staff / patients, and ensures effective / efficient departmental workflow.

Required For All Jobs

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

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QUALIFICATIONS

Qualifications

Qualifications

Education

High School Equivalent / GED Required

Work Experience

  • 1 years experience as PSR-1. Required and
  • Customer service experience, preferably in the medical field. Required

Knowledge, Skills, & Abilities

  • Typing skills 30 wpm. Required
  • Detail oriented. Required
  • Basic computer knowledge. Required
  • ICD9 coding and medical terminology Preferred
  • Demonstrates effective leadership, organizational, written, and oral communication skills. Required

Licenses and Certifications

Certified Healthcare Access Associate (CHAA) Preferred

Physical Demands

  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye / Hand / Foot Coordination Frequently

LOCATION

University Hospitals is a national leader in healthcare that takes pride in calling North-East, Ohio home. With more than 150 locations throughout Cleveland and the surrounding metropolitan areas, UH provides unique opportunities to deliver world-class care in the communities where our employees live, work, and play.

Last updated : 2024-05-10

Job Summary

JOB TYPE

Full Time

SALARY

$40k-53k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/12/2024

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Lake West Medical Center
Full Time
$31k-40k (estimate)
1 Week Ago
Lake West Medical Center
Full Time
$35k-42k (estimate)
1 Week Ago

The job skills required for Patient service representative include Customer Service, Scheduling, Patient Registration, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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