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1 IT Support Tech I (Full Time) Job in Charles, LA

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Lake Charles Memorial Health System
Charles, LA | Full Time
$41k-50k (estimate)
9 Months Ago
IT Support Tech I (Full Time)
$41k-50k (estimate)
Full Time | Hospital 9 Months Ago
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Lake Charles Memorial Health System is Hiring an IT Support Tech I (Full Time) Near Charles, LA

IT Support Tech I Description Of Position/Responsibilities And Duties
  • Answer calls from physicians, directors, and hospital staff that have been escalated from Help Desk Specialists
  • Install a variety of software and applications remotely on both new PC installs and existing hospital hardware where new applications are needed
  • Troubleshoot iPads and other tablets around the hospital
  • Troubleshoot software and application issues that hospital staff experience
  • Respond to users in a quick and timely manner to resolve hardware and application issues efficiently so work is minimally impacted
  • Set up Zoom calls for hospital staff when requested
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Education And Work Experience
  • High school graduate or equivalent (Associates or Bachelors preferred)
  • A Certification or willingness to get certification during employment
  • Must be very computer literate and capable of learning computer support tasks
  • Strong technical writing skills and speak intelligible English
  • Experience with Microsoft Office: Word, Excel, Outlook a plus
  • Hospital experience a plus
  • Ability to answer phones and communicate effectively and calmly with physicians, employees, vendors, and other hospital staff in high-stress situations while multitasking to resolve issues
  • Must possess a high level of patience and show a willingness to learn
Physical Demands/Work Environment
  • Capable of performing light to medium duty physical tasks.
  • Must be able to remain in a stationary position for 50% of the time.
  • Must be able to exchange accurate information with patients, family, peers and medical personnel.
  • Must be free of all communicable disease and be up to date on immunizations.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$41k-50k (estimate)

POST DATE

08/30/2023

EXPIRATION DATE

05/28/2024

WEBSITE

lcmh.com

HEADQUARTERS

LAKE CHARLES, LA

SIZE

500 - 1,000

FOUNDED

1952

CEO

DAVID DREZ JR

REVENUE

$50M - $200M

INDUSTRY

Hospital

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About Lake Charles Memorial Health System

Lake Charles Memorial Health System is the region's largest not-for-profit, community healthcare system, serving the healthcare needs of Southwest Louisiana. Memorial Health System is locally-owned and operated by a Board of Trustees from the community it serves. The hospital is a shareholder of Voluntary Hospitals of America (VHA), and is fully licensed by the Joint Commission on Accreditation of Healthcare Organizations. CEO Larry Graham joined Lake Charles Memorial Hospital in 2006, bringing more than 30 years of experience in healthcare administration. The only full-service healthcare syst...em in Lake Charles, Memorial was established in 1952. Today, our health system includes 314 licensed beds on our Oak Park acute care campus, 54 beds at our Women's campus, 44 beds at our behavioral health campus and our outpatient clinic serving uninsured and under insured at the Moss Memorial Health Clinic, and over 100 employed physicians and specialists that are a part of the Memorial Medical Group. As the healthcare market leader in the Lake Charles region, our success can be attributed to a dedicated team of over 2,500 employees and 300 staff physicians representing more than 60 specialties and subspecialties, as well as the largest emergency services department and the only trauma center in southwest Louisiana. Memorial has the area's only teaching facility for physicians through the Memorial/LSUHSC Family Medicine Residency Program, and serves as a clinical training site for nursing, medical technology and radiologic technology students through various universities, including McNeese State University. More
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