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BDC Representative - Sales
LAcarGUY Hollywood, CA
$82k-109k (estimate)
Full Time | Retail 3 Weeks Ago
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LAcarGUY is Hiring a BDC Representative - Sales Near Hollywood, CA

Business Development Center (BDC) Representative
Toyota of Hollywood
We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! If you’re ready to ignite your career, we have an opportunity for you in our Business Development Center Team. Come be a part of the Automotive Industry future with Toyota of Hollywood!
Responsibilities
The BDC Representative acts as the communication link between the customer and sales department. This role is responsible for building relationships with customers leading to sales through client follow-up and internet communication driving traffic and client loyalty.
  • Follow script and guidelines on each and every phone call.
  • Ensure phones are not left unattended during scheduled shift.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Qualifications
  • At least 1 year of previous Automotive BDC experience in a dealership setting is required.
  • Excellent verbal and written communication skills.
  • Proven ability to provide clients with a first call resolution.
  • Ability to develop strong client relationships and adjust as needed for each customer.
  • Candidates must have the ability to work a flexible schedule, which may include Saturdays.
Benefits
  • Medical, Dental and Vision Plans
  • Short and Long-Term Disability
  • Paid Holidays & Paid Time Off
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Assistance Plan
Compensation
  • The hourly rate for this position is $18.00, plus bonuses based on performance such as Individual Appointments Shown and Units Sold.
Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.
Hiring Requirements
  • 18 years or older
  • All potential employees must pass pre-employment testing including a background check and drug screen

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$82k-109k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

07/21/2024

WEBSITE

lacarguy.com

HEADQUARTERS

SANTA MONICA, CA

SIZE

100 - 200

FOUNDED

1964

CEO

MIKE SULLIVAN

REVENUE

$10M - $50M

INDUSTRY

Retail

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About LAcarGUY

LAcarGUY is a automotive dealer group in Southern California with 13 dealerships including: Lexus Santa Monica, Toyota Santa Monica, Volkswagen Santa Monica, Toyota of Hollywood, Pacific Volkswagen, Pacific Audi, Subaru Pacific, Subaru Santa Monica, Subaru Antelope Valley, Honda Lancaster, Honda Santa Monica, Genesis Santa Monica and Porsche South Bay. Family-owned and operated by Mike Sullivan, LAcarGUY is heavily involved in the communities of Santa Monica, Hollywood and the South Bay. LAcarGUY is especially involved in "Green" charity work and is the #1 hybrid dealer in the world.

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