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LabConnect, LLC
Johnson, TN | Full Time
$47k-60k (estimate)
3 Weeks Ago
Laboratory Services Specialist - Vendor Management
LabConnect, LLC Johnson, TN
$47k-60k (estimate)
Full Time | Ancillary Healthcare 3 Weeks Ago
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LabConnect, LLC is Hiring a Laboratory Services Specialist - Vendor Management Near Johnson, TN

OverviewLabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
SummaryThe Laboratory Services Specialist supports laboratory vendor activities from initial request for proposal through study award and completion. This role will support the company’s overall laboratory strategy and interactions in support of operations and business development activities. This role also supports the company’s global initiatives such as network laboratory monitoring and accountability.
This position will serve as the primary point of contact for LabConnect vendor laboratories with responsibility to build strategic relationships, oversee performance and support awarded LabConnect projects and business development efforts.
Essential Duties And Responsibilities
  • Build strategic relationships with key vendor labs. Identify and drive change to improve performance and efficiency.
  • Liaise with the Vice President of Laboratory Services and Manager of Laboratory Services on any issues that need to be escalated within LabConnect or the vendor.
  • Identify internal process improvements and collaborate closely with all internal stakeholders to execute solutions.
  • Meet or exceed all established Service Level Agreements and timelines.
  • Track vendor lab MSA expirations dates and drive renewal and execution process.
  • Input and maintain vendor information database.
  • Support RFP process:
    • Support vendor lab capabilities identification and selection based on available capabilities information and contacting labs to discuss additional capabilities as needed; review protocols to ensure appropriate tests are requested
    • Request test quotes from vendor labs as needed. Assess quote for viability and negotiate test prices with vendor labs when necessary.
  • Support Project Setup Process:
    • Notify partner lab(s) of study award and initiate scope of work (SOW) negotiation.
    • Responsible for vendor lab onboarding for each awarded project.
    • Support internal LC teams in working with vendor lab to ensure timely, efficient setup.
    • Ensure required data is collected to support TIS and OSD completion.
  • Support ongoing LabConnect projects
    • Monitor vendor performance and track issues (including trends).
    • Track KPIs to ensure laboratory performance standards are documented, reviewed, both internally and with the laboratory, during regular governance meetings; maintain service level agreements.
    • Lead vendor lab governance meetings per agreed timelines.
    • Notify vendor labs of study closure and support close-out of project activities.
    • Support invoice escalations and discussions.
  • Provide support to Client Services, Data Management, LIS, Finance, and QA related to vendor issues that may arise.
  • Serve as a single point of contact for vendors.
  • Provide support to BD, Client Services, Proposals and QA regarding vendor capabilities and lab prices re-negotiation.
  • Understand GLP documentation and records, scientific and/or operational documents such as SOPs, validation protocols and reports, transfer protocols and reports, and other technical reports/documents.
  • Maintain/update project management platforms ex. Salesforce, SharePoint.
  • Performs other related duties and tasks as necessary or as assigned.
Education/ExperienceBachelor's degree in Life Sciences or related field, with 1-3 years of central laboratory or relevant industry experience required. Vendor management and customer service experience is preferred. Organization, communication, problem-solving, multi-tasking, and interpersonal skills are essential to the role.
Character Must be highly ethical, committed to providing excellent work products, able to build healthy relationships with all internal and external stakeholders and able to work in a demanding, fast paced, changing environment.
Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer SkillsTo perform this job successfully, an individual should have advanced knowledge of Microsoft Office applications including Word, Excel, and Power Point.
Certificates and Licenses Certification as an ASCP Medical Technologist or similar is preferred.
Supervisory ResponsibilitiesThis job has no supervisory responsibilities.
Work Environment The noise level in the work environment is usually moderate.
Physical Demands While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Read more below and get ready for your next great employment adventure!
Some of the Perks our LabConnectors Love:
  • Financial Security (base pay, 401k match and annual bonus eligibility)
  • Health Benefits beginning on date of hire
  • PTO plan plus 10 Paid Company Holidays and 1 day to Volunteer in your community
  • Short and Long-Term Disability, Life and AD&D
  • We celebrate our differences, which enrich our Culture
We are a growing and global team on a mission to create healthier communities by accelerating the development of new medicines. In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities.
We believe in a friendly and collaborative environment with open lines of communication. Join our team and discover how your work can impact the lives of people all over the world.
It is the policy of LabConnect to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
Equal Employment Opportunity Posters:
https://www.dol.gov/agencies/ofccp/posters
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email talent@labconnect.com or call 1(423)722-3155.
For more information, visit www.labconnect.com
Apply Now

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$47k-60k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/05/2024

WEBSITE

labconnect.com

HEADQUARTERS

KATY, TX

SIZE

200 - 500

FOUNDED

2002

CEO

EUN JOO JIN

REVENUE

$10M - $50M

INDUSTRY

Ancillary Healthcare

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About LabConnect, LLC

Connect with LabConnectthe preeminent provider of central laboratory support services for analytically and logistically complex studies such as immuno-oncology, cell and gene therapies, and rare & orphan diseases. We offer unique and innovative services that have been specifically designed to meet the exacting demands of todays clinical trials. Our worldwide scope of services includes routine and specialized testing, real-time sample tracking, data integration, biorepository, sample processing and specialized functional outsourcing. Leading the evolution in central laboratory services since 20...02, our services are customized to fit the unique needs of your trial. Get connected by requesting a proposal at labconnect.com or via email at info@labconnect.com. LabConnects service suite includes: Specialized Testing: with more than 5,000 validated tests across our network, LabConnect can handle everything from general safety testing to the most complex molecular diagnostics and biomarker analyses. Specimen Tracking: LabConnects real-time specimen tracking service, SampleGISTICS, follows the clients specimen samples from collection through logistics to receipt at any lab or storage location in the world. Scientific Functional Outsourcing: LabConnect provides dedicated contract scientific professionals based upon the specific functional expertise our clients require. These personnel are contracted as needed and have the scientific knowledge to handle intricate clinical protocols and the management of our clients internal and external research and development projects. Biostorage Solutions: LabConnect offers a comprehensive suite of biostorage solutions for multiple sample types. More
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