Responsibilities:

• Provide the highest quality of service to the customer at all times.
• Clean all areas of guest room from toilet to windows to beds to garbage.
• Be able to perform physical activity for entire shift aside from any breaks or lunches.
• Deal promptly and effectively with guest complaints and requests.
• Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness and that guest rooms are ready for guest check-in.
• Promote teamwork and employee morale.
• Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean the assigned number of rooms per day following the Housekeeping Guidelines within the assigned minutes per room while maintaining established standards.
• Inspect and prepare rooms for guest arrival.
• Use hotel’s tracking system for communicating room statuses.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Fold terry and linen while waiting for rooms.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles). Deliver supply basket to laundry for restocking.
• Maintain cart, linen room, and vacuum cleaner cleanliness.
• Turn in key and room status report to Guest Room Supervisor or front desk.
• Know how to operate laundry equipment and maintain public area cleanliness.
• Properly handle all lost and found items.
• Must wear proper uniform at all times in accordance with the Standards of Appearance.
• Have a thorough knowledge of emergency procedures.
• Practice safety standards at all times.
• Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
• Employee must perform other duties as assigned.

COMPETENCIES

• Job Knowledge
• Flexibility/Adaptability
• Quality of Work
• Perseverance
• Quantity of Work
• Organization Skills
• Guest Focus/Customer Service
• Effort
• Reliability/Dependability
• Judgment/Problem Solving
• Motivation/Initiative
• Cooperation/Teamwork

EDUCATION/EXPERIENCE
High School Diploma/ GED Equivalent

WORKING CONDITIONS

• Be able to move luggage, packages, or furniture weighing up to 50lbs.
• Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.
• Push/ pull 50 lbs.
• Be able to handle constructive criticism.
• Must be a team player.
• Must be willing to go above and beyond for company.
• Must maintain a professional attitude at all times.

Job Type: Part-time

Pay: From $14.20 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Evening shift

Work Location: In person