7 Front Desk Agent Jobs in Clackamas, OR
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La Quinta Inn & Suites by Wyndham Portland NW is Hiring a Front Desk Agent Near Clackamas, OR
We are seeking a friendly, customer-focused Front Desk Agent to provide exceptional service to all guests. The ideal candidate will have a professional demeanor and the ability to manage multiple tasks efficiently.
Position Information: Full-time, 16.50 hourly rate.
Position Summary:
The Front Desk Agent is responsible for ensuring guests have an outstanding experience from check-in to check-out. This includes providing accurate information, promptly addressing requests and concerns, and representing the hotel's culture of hospitality.
Essential Duties:
- Greet and process all guest arrivals/departures in a courteous and efficient manner
- Verify guest identification and payment per hotel policies
- Coordinate and fulfill special guest requests and accommodations
- Answer guest inquiries enthusiastically about amenities, facilities, and local areas of interest
- Resolve guest complaints and issues with poise and excellent customer service
- Operate the phone system professionally, routing calls appropriately
- Promote hotel offerings and sell rooms/packages
- Relay pertinent information at shift change
- Accurately post charges to folios and reconcile payment/cash banks
- Drive company vans to transport guests as needed
- Process mail, messages, and wake-up calls per procedures
- Complete all assigned tasks and checklist items
Additional Responsibilities:
- Maintain an organized, neat work area
- Uphold professionalism and conduct yourself accordingly
- Report any unsafe conditions and adhere to safety protocols
- Cultivate positive collaboration across all departments
- Comply with all employee handbook guidelines
Qualifications:
- High school diploma or equivalent
- Possess all required licenses and certifications
- Previous cash handling and basic math skills
- Ability to multi-task and thrive in a fast-paced setting
- Strong communication skills, both written and verbal
- Work independently with minimal supervision
- Well-groomed, professional appearance and demeanor
- Exceptional customer service and problem-solving skills
- Flexible schedule availability for any days/hours
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Work setting:
- In-person
Ability to Relocate:
- Clackamas, OR 97015: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time | Full Time
$29k-38k (estimate)
04/06/2024
05/19/2024
The job skills required for Front Desk Agent include Customer Service, Cash Handling, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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