EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

The Special Projects Specialist/Therapist will provide direct service crisis intervention, transportation services, behavior management and referral services to individuals and families in crisis situations. Specialists may work independently or as part of a two-person team.

Essential Responsibilities:

• Provide direct in-home, in-office, in-school, and community-based crisis services. These services will include but not be limited to crisis intervention and de-escalation, transportation, maintaining or establishing community stabilization, client support and/or supervision, parenting training, behavior management training and assistance, and provision and assistance in accessing appropriate community referrals.
• Ensure quality service delivery including clinical care and all associated documentation. Maintain all client records in accordance with agency policies and procedures.
• Provide face-to-face or phone follow-up services to clients. Follow-up services can include coordinating with healthcare providers and completing appropriate referrals.
• Provide comprehensive services to clients and assist in coordinating communication with other departments of the agency and requesting contractors to accomplish continuity of care. Develop and maintain effective working relationships with all related state, community behavioral health, and contracting organizations.
• Comply with the agency's standard of care for service delivery. Assist with Quality Management and Utilization Review as needed.
• Ability to perform job duties in a safe manner at all times. Provide support for team members and perform cooperatively and professionally as part of a cohesive team.
• Will be required to oversee the everyday functioning of department vehicles and to immediately report incidents involving damage or theft. May be required to do basic safety checks on vehicles (oil, tire air pressure, etc.).
• Assist in providing guidance and training to new staff or Interns for intervention, documentation, and process flow.

Crisis Department Awareness:

• Will be required at times to work in potentially volatile situations and to react in a professional manner to crisis situations regardless of the nature of the environment or circumstances.
• Required to be flexible in terms of shift location and to change location if requested at the beginning of the shift to better meet the needs of the department.
• Will be required to work beyond his/her shift with no advanced warning if the crisis situation warrants or if required paperwork is not complete at the end of the shift.
• Attend all required meetings and training, even if they fall outside of the regularly scheduled shift. Evening and night hours may be required. Receive supervision each month from the direct supervisor. If department meetings or scheduled supervision is missed because of a crisis call, the specialist is required to reschedule the meeting to ensure that all supervision requirements are met.
• May be required to use own personal vehicle if agency van is out of service or is unavailable. However, will not be required to transport clients in own vehicles.

What you’ll provide:

• Bachelor’s degree or higher in Psychology, Counseling, Social Work, or related field preferred. Or,
• Associate degree and a minimum of two years of full-time behavioral health work experience.
• High School Diploma/GED with four years of full-time behavioral health work experience
• Experience collaborating with community resources
• Experience collaborating with internal and external customers.
• Excellent oral and written communication skills
• Detail-oriented and strong organizational skills.
• Able to be flexible with workload and availability,
• Strong internal and external customer service skills.
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• Strong computer skills including experience with Microsoft Office.

Physical Demands and Work Environment:

• The typical work environment will be working indoors or community-based work, working out in the community.
• Employees must be able to lift up to 15 pounds at times.

What we’ll offer:

(Full-time employees)

• Generous PTO (15 days the first year)
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company-paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.