14 Patient Service Representative Jobs in Santa Fe, NM
La Familia Medical Center is Hiring a Patient Service Representative Near Santa Fe, NM
Under the direction of the Front Office Manager, and in cooperation with the Chief Administrative Officer (CAO), the Patient Services Representative (PSR) greets patients and visitors entering La Familia Medical Center (LFMC), registers new and returning patients, provides patient-related clerical services, which include answering telephones, scheduling, obtaining and reviewing patient demographic/insurance information, collecting payments and obtaining referrals. Schedules, reschedules, and cancels appointments and return appointments for patients over the phone, in person per provider scheduling protocol. Performs duties in a manner that is supportive and responsive to patients and visitors.
Essential Responsibilities
- Greets new and returning patients and clients
- Checks patients in for their appointments
- Greets visitors/vendors to the health center and directs them appropriately
- Provides general information to patients concerning the functions of LFMC
- Collects required personal, health and insurance information from all patients
- Determines insurance eligibility using various portals
- Ensures accuracy of insurance and billing information
- Accepts cash, checks, or bankcards for payment of fees or cost of goods/services rendered according to established procedures
- Gives change and issues receipts for funds received
- Balances cash drawer against receipts at the end of the day
- Schedules/reschedules/cancels/N/S's appointments per provider scheduling protocol
- Schedules appointments with Case Workers, Health Ed, GH or other departments within the Clinic.
- Prints appointment card when discharging patient
- Prints schedules for the following day.
- Proficient in use of company telephone system including answering phones, transferring calls and use of paging system
- Demonstrates computer literacy and capable of operating all office machinery efficiently and accurate
- High School graduate or equivalent required, and a minimum of one year experience in the area of customer service.
- Ability to read and interpret documents such as medical records, write at a moderate level of competence, and communicate effectively;
- Fluent in both English and Spanish, required.
Bargaining Unit Position
Union:
Non-Union: X
Job Summary
Full Time
$36k-46k (estimate)
05/02/2024
05/15/2024
NORTH LAS VEGAS, NV
50 - 100
2016
MIGUEL VARGAS-LAGUNAS
$10M - $50M
Ambulatory Healthcare Services
Related Companies
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
