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La Cross Dental
Shiloh, IL | Full Time
$33k-43k (estimate)
2 Months Ago
Front Desk Associate
$33k-43k (estimate)
Full Time 2 Months Ago
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La Cross Dental is Hiring a Front Desk Associate Near Shiloh, IL

Patient Care & Front Desk Associate – St. Clair County, IL

La Cross Dental, a growing dental practice administration and laboratory with more than twelve practice locations across the metro St. Louis area, is looking for an upbeat and personable Front Desk Associate for one of our offices in St. Clair County, Illinois. The La Cross organization is committed to improvement: improving the lives of our patients with the best patient care, improving our communities through promoting healthy living, and improving the lives of our team members with a collaborative, positive, and inclusive culture, training and growth opportunities, and an emphasis on the importance of the work-life balance. At La Cross Dental, we believe that a smile tells a thousand words, and we provide patients high-quality care in a full range of services, meeting all the needs of families under one roof!
As a Front Desk Associate, you are the face of the office – you are the first face seen by incoming patients and the last face they see when leaving. An enthusiastic and helpful attitude is essential, whether you’re answering patient questions or talking with them on the phone. Front desk and/or customer service experience is preferred, but at La Cross, we look for the right attitude, a desire to learn and grow, and a team-oriented, motivated mentality first. We want the right person and provide the training and resources to excel in the position and thrive in our organization.

As a Front Desk Associate, you have experience with and are responsible for:
  • Working as the first face and point of contact for patients in the office and on the phone
  • Providing excellent customer service (patient experience)
  • Excellent time management and organizational skills, and can easily adapt to changing priorities and handle a fast-paced environment
  • Greeting patients, communicating payments and follow-up instructions or appointments needed
  • Scheduling, rescheduling, cancelling appointments
  • Preparing daily schedules and patient charts for staff
  • Verifying insurance and communicating with insurance companies
  • Performing general office duties like filing, faxing, receiving packages and documents
  • Showing genuine care and compassion to all patients, and collaborating or handling additional office tasks to assist team members and help ensure a smooth running office

Bonus points for:
  • Dental or medical office experience
  • Knowledge of Dentrix, Eaglesoft or CareStack
  • Experience with the Microsoft Office suite
  • Knowledge of dental terminology

La Cross
employees are committed to the organization’s core values:
Integrity – Do the right thing, even when it is hard.
Honesty – Keep your promises. Commitment is an action.
Engagement – Be present for one another and our patients.
Respect – Treat people how THEY want to be treated.
Fun – Enjoy your experience!
La Cross Dental offers employees competitive compensation and benefits packages with PTO, paid holidays, employer-paid life insurance, 401K with employer matching, and shortened workweeks, career development and advancement opportunities, employee and family events and a collaborative, team-oriented culture.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-43k (estimate)

POST DATE

03/21/2024

EXPIRATION DATE

07/17/2024

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La Cross Dental
Full Time
$41k-50k (estimate)
1 Week Ago
La Cross Dental
Full Time
$40k-50k (estimate)
1 Week Ago
La Cross Dental
Full Time
$40k-50k (estimate)
1 Week Ago

The job skills required for Front Desk Associate include Customer Service, Scheduling, Microsoft Office, Time Management, Commitment, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

Movement
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If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Associate job description and responsibilities

Front Desk Associate keeps the front desk and lobby area clean and neat.

01/02/2022: Houston, TX

The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

02/05/2022: Saint Louis, MO

Working at the front desk requires using computers to keep records, process payments, and complete other tasks.

03/03/2022: Virginia Beach, VA

Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.

01/04/2022: Trenton, NJ

The Front Desk employee ensures positive customer experience.

12/09/2021: Lafayette, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Associate jobs

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/14/2022: Memphis, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

01/09/2022: Chillicothe, OH

Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/03/2022: Bridgeport, CT

Front desk employees need to be able to get along and work with a variety of people.

02/24/2022: Monroe, LA

Always Be Available as a Mentor.

03/03/2022: Lancaster, PA

Step 3: View the best colleges and universities for Front Desk Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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